The meaning of the terms used in the Terms and Conditions:

1. Terms and Conditions – these Terms of Service.
2. Store – the online store that is part of the Service.
3. Web Service – the website located at www.anetamildiani.com.
4. Administrator – Mildiani Group by Aneta Mildiani, REGON 020826575, hereinafter also referred to as Aneta Mildiani or the Operator.
5. User – an individual or entity using the website or Store.
6. Client – a natural person, legal entity, or organizational unit with legal capacity who, under the provisions of these Terms and Conditions, makes a purchase of Products or registers for Training, Workshop or Course Online.
7. Consumer – a natural person performing a legal act not directly related to their business or professional activity, as defined in Article 22(1) of the Civil Code.
8. Entrepreneur – a natural person or legal entity performing a legal act directly related to their business or professional activity, as defined in Article 22(1) of the Civil Code.
9. Personal Data – any information relating to an identified or identifiable natural person.
10. Civil Code – the Act of 23 April 1964 (Dz.U.2018, item 1025).
11. Digital Content – data produced and delivered in digital form.
12. Course Online – Digital Content – audiovisual recordings sold by Aneta Mildiani, hereinafter referred to as a Product, optionally supplemented by other digital content such as e-books, PDFs, audio files, materials, or digital graphics.
13. Course Online Purchase – the purchase of access to the Course without transferring copyright and exclusivity, allowing only playback and reading for personal use.
14. Product – any digital or physical product sold via the platform www.anetamildiani.com or directly by Aneta Mildiani.
15. Service – any personal or online service sold via the platform www.anetamildiani.com or directly by Aneta Mildiani.
16. Training – in-person or live online training that can be registered for via the platform www.anetamildiani.com.
17. Workshop – in-person or live online training that can be registered for via the platform www.anetamildiani.com.
18. Consultation – a Service – an individual or group online or via phone or email or in-person consultation performed by Aneta Mildiani or persons entitled by Aneta Mildiani to perform the consultation.
19. Order – the Client’s declaration of intent submitted via the order form, aimed at concluding a distance contract using remote communication methods, particularly the Store’s website, in which the Client makes an offer to conclude a Contract regarding a physical Product/Training/Workshop/Digital Content/Digital Service and provides the necessary data for the conclusion and execution of the Contract. An Order may also be submitted by sending it to the email address of Aneta Mildiani indicated in the Terms and Conditions.
20. Discount Codes – codes that entitle the holder to certain discounts, which cannot be purchased and may have a specific validity period.
21. Cart – an Electronic Service provided to the Client, allowing them to place an Order for a Product, enter Discount Codes to reduce the Price under separate agreements/terms, and display a summary of the Prices for individual Products.
22. Customer Panel – an individual panel for each Client, activated by Aneta Mildiani on the Store’s website.
23. Price – the initial price of a product or service when it appears in the Store.
24. Lowest Price in the Last 30 Days – the lowest Price at which the Product was available in the Store in the last 30 days.
25. Data Administrator – the owner of the Store.
26. Contract – the agreement concluded between Aneta Mildiani and the Client via the Store or by other means, particularly by placing the Order, under which Aneta Mildiani commits to delivering a physical Product or providing access to Digital Content or a Digital Service and the Client commits to paying the Price. In case of a Training, Workshop, Service, Consultation, the Contract is concluded upon making the Payment by the Client.
27. Personal Data Protection Act – the Act on the Protection of Personal Data of 10 May 2018 (Dz.U.2018, item 1000).
28. GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, repealing Directive 95/46/EC (OJ L 119, p. 1).
29. Act on the Provision of Electronic Services – the Act of 18 July 2002 on the provision of electronic services (Dz.U.2017, item 1219).
30. Consumer Rights Act – the Act of 30 May 2014 on consumer rights (Dz.U.2017, item 683).

1. The administrator and operator of the Aneta Mildiani Web Service is Aneta Mildiani based in Cracow, Rynek Główny 28, Poland, REGON: 020826575, NIP 8971745758.
2. By using the website or Store and by purchasing any Product, Service or registering for Training, workshop or Consultation, the User and Client hereby declare that they have read and fully accept these Terms and Conditions.
3. These Terms and Conditions specifically define:
   • the conditions for concluding sales contracts for Products between Clients and Aneta Mildiani;
   • the terms of presenting Aneta Mildiani’s offerings;
   • the rules for purchasing Products offered by Aneta Mildiani;
   • the principles for conducting Trainings, Workshops and Online Courses by Aneta Mildiani;
   • the complaint procedures;
   • the policies for processing and protecting Personal Data;
   • the rules for amending the Terms and Conditions.
4. The Terms and Conditions are available electronically at www.anetamildiani.com.
5. All content posted in the Store is considered works under the Copyright Act of February 4, 1994 on copyright and related rights. The copyright for these works belongs to Aneta Mildiani or the indicated authors. Using the works in fields of exploitation other than their intended purpose or nature requires prior agreement with Aneta Mildiani.
6. A condition for purchasing Product, Service, participation in a Training or Workshop or an access Online Course is the User’s acceptance of these Terms and Conditions and the Privacy Policy, available at www.anetamildiani.com. The Client is required to read the Terms and Conditions before concluding the contract. If the Client does not accept its provisions, they should not make purchases in the Store.
7. The content of the Terms and Conditions can be accessed, reproduced, and stored by the User at any time, free of charge.
8. Aneta Mildiani is entitled to create and introduce separate regulations related to the Web Service, offered Products or Services, Training, Workshops, and campaigns organized by Partners, particularly in collaboration with Partners. In such cases, these Terms and Conditions form an integral part of the separate regulations.

1. The purpose of the Web Service is to sell Products, Digital Content and access to Digital Content, participation tickets to Workshops and Trainings, and present the offer of Aneta Mildiani.
2. All Product content, website content, blog (Library) content, quizzes content and results, Workshop content, Training content, Consultation content, and Online Course content provided by Aneta Mildiani is subjective and does not contain binding medical, educational, or psychological advice, nor does it guarantee currently accurate information. Aneta Mildiani offers coaching service and does not provide medical, psychological or psychiatric treatment. It is not a substitute for therapy, counseling or medical care and should not be treated as substitutes for legal, financial, medical, psychological, or life advice. Aneta Mildiani bears no responsibility for how the User utilizes the information provided. Aneta Mildiani shall not be held liable for any direct, indirect, incidental, consequential or other damages, losses, or negative outcomes arising from the Client’s decisions, actions or omissions taken on the basis of information, recommendations or materials obtained from Products Online Courses, Workshops, Trainings or during Consultations or through this website or  Web Service. Full responsibility for the use and application of information, tools and recommendations lies solely with the Client. By using the services, the Client acknowledges and accepts that all personal, professional, business or life decisions are made at their own sole risk and responsibility.
3. All quizzes on the Web Service are intended solely for entertainment and self-reflection purposes. The results may only indicate general trends or tendencies. The quizzes and their results do not constitute and must not be treated as professional advice of any kind, including but not limited to legal, medical, health, or psychological advice. The Administrator shall not be held liable for any decisions taken by Users or for any damages, losses, or consequences in their personal or professional lives resulting from the use of quiz results or other free materials.
4. The User agrees to indemnify and hold harmless Aneta Mildiani and her affiliates from any losses, damages, or claims arising out of the User’s violation of these Terms or infringement of third-party rights.
5. Only adults are allowed to use Aneta Mildiani’s services.
6. To use the Web Service, the following are required:
   • a computer, phone, tablet, or other device with Internet access;
   • access to email;
   • a recommended screen resolution above 1024 px;
   • a web browser with JavaScript enabled and accepting cookies:
     • Internet Explorer version 7.0 or newer with JavaScript and cookies enabled;
     • Mozilla Firefox version 3.0 or newer with JavaScript and cookies enabled;
     • Google Chrome version 8 or newer with JavaScript and cookies enabled;
     • Opera version 9 or newer.
7. The Administrator provides the following methods of communication with the User: email at info@anetamildiani.com,  and the contact form available on the website www.anetamildiani.com.
8. The Products available in the Store are paid. Payment is made by selecting one of the payment methods provided by the Administrator.
9. Ordering a Product is done by adding the Product to the cart and then using the “Complete the order” button on the website www.anetamildiani.com.
10. To complete an order, it is necessary to select a payment method and provide details such as: first name, last name, delivery address, phone number, email address, and, for an invoice, business information.
11. Clicking “Complete the order” button places a binding order for the Products in the cart. The order is confirmed by email within 48 hours after the order is sent. A binding agreement is concluded upon placing the order. Please note that ordered Products will be delivered after full payment is received.
12. The order fulfillment takes place immediately after the payment is credited to the Administrator’s account, which should occur within 30 days of placing the order unless the Client is unable to fulfill the payment through no fault of their own and has informed the Administrator.
13. The Online Course provides access to Digital Content for 12 months.
14. The User – provided they have consumer status – agrees that the delivery of digital content will occur immediately after the contract is concluded. The Administrator informs that, under general conditions, consumers have the right to withdraw from a distance contract within 14 days of its conclusion. The User – with consumer status – acknowledges that the right of withdrawal does not apply if digital content is delivered immediately after the contract is concluded.
15. All data provided by Users to carry out specific services is transmitted in accordance with Article 2, point 2(c) of the European Parliament and Council (EU) Regulation 2016/679 on the protection of natural persons regarding the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), in purely personal matters.
16. The inability to contact the Web Service after payment for a Product or Training, for reasons not attributable to the Administrator, cannot be grounds for demanding a refund of the paid funds.
17. Providing an incorrect email address during registration, losing login data, and thus blocking access to purchased Products due to the User’s fault is not grounds for demanding a refund of paid funds or any other claims against the Administrator.
18. The Administrator makes every effort to ensure that Users can access all functionalities of the Service 24/7. However, the Administrator reserves the right to temporarily or permanently suspend the operation of certain or all functionalities of the Web Service for maintenance, updates, repairs, or due to outages, natural disasters, wars, server destruction, administrative decisions, court rulings, or legal regulations. Clients who have purchased a Product are not entitled to compensation or a refund of the paid funds.
19. The Administrator makes every effort to ensure that the Service and its functionalities work correctly. However, the Administrator is not responsible for improper functioning of the Service or its functionalities. This provision does not limit the rights of Consumers under the law.
20. The Administrator reserves the right to temporarily or completely suspend the Web Service without prior notice to Users in situations where:
    • maintenance or technical service of the Online Store is being carried out;
    • the suspension is due to events commonly referred to as force majeure, war, or any disruptions in the IT or telecommunications network, including power outages, IT, telecommunications, or hosting services outages, as well as disruptions in the operation of the IT or telecommunications network or hosting services;
    • the suspension is a result of administrative and legal decisions, court rulings, or legal regulations.

    Clients who have purchased access to a Product are not entitled to compensation or a refund of paid funds. The Administrator is not responsible for any damages resulting from the temporary or complete suspension of the Web Service. This provision does not limit the rights of Consumers under the law.

21. The User or Client agrees to receive legally required information, including order confirmations, contract terms, and updates, by email to the address provided. Such communications are deemed delivered on a durable medium.
22. Comments on the Web Service’s social media must be clearly written and must not contain:
    • vulgarities, obscene content, pornography, or calls for the spread of hatred, racism, xenophobia, or conflicts between nations;
    • contact details of Users or other persons, including but not limited to: name and surname, place of residence, phone number, or email address, except for User logins;
    • website addresses;
    • advertising content.

    In the event of receiving such messages or comments, the Administrator reserves the right to block the User or Client and restrict access to the Web Service and Products without the right to a refund of the payment.

1. The Administrator reserves the right to refuse the sale of an Online Course to a Client without providing a reason.
2. By viewing the content of the Online Course, the Client will be introduced to knowledge about the methodology covered by the Online Course. This is a subjective opinion and does not serve as a formal scientific basis for applying the knowledge presented in the course. The Administrator is not responsible for the content and advice provided in the Online Courses and accompanying publications. Aneta Mildiani shall not be held liable for any direct, indirect, incidental, consequential or other damages, losses, or negative outcomes arising from the Client’s decisions, actions or omissions taken on the basis of Online Course, recommendations or materials obtained during Online Course. Full responsibility for the use and application of information, tools and recommendations lies solely with the Client. The Client acknowledges and accepts that all personal, professional, health or life decisions are made at their own sole risk and responsibility.
3. The Administrator does not guarantee that the Client will achieve the intended outcome related to the Online Course’s topic. The Client is solely responsible for how they use the methodologies presented, especially if they do so contrary to the instructor’s instructions.
4. Online Courses and their content are provided “as is” and “as available.” The Administrator makes no representations or warranties regarding the suitability, reliability, availability, timeliness, security, legality, error-free operation, visual or audio quality or accuracy of the content and expressly disclaims all warranties or conditions (express or implied), including implied warranties of merchantability or fitness for a particular purpose.
5. The Client declares that they will not make any claims concerning the Online Courses or materials derived from them.
6. Clients are prohibited from conducting training or courses copied from the content of the Online Courses or similar content, as well as using similar formats or scenarios as those sold by Aneta Mildiani. Violation of this rule will result in a contractual penalty of the maximum extent permitted by law.
7. Clients purchasing a Course declare that they will not record, reproduce, store, or distribute the Online Course in any form, nor share access to the Course with third parties or provide it for viewing or listening for a fee or free of charge, under the penalty of a contractual fine to the maximum extent permitted by law.
8. Aneta Mildiani reserves the right to change the subject of the Course, its content, and its presentation method at any time. The Client declares that in such cases, they waive any claims against the Administrator. The Administrator is not responsible for losses incurred by the Client due to changes made to the Online Course.
9. The right to access a purchased Online Course cannot be transferred to another person.
10. The Administrator is not responsible for the quality of the internet connection, and in the event of its loss, the Course fee will not be refunded, nor will the access period be extended.
11. The Administrator has the right to terminate the agreement with immediate effect if the User violates the Service’s terms or copyrights.
12. If the Client cancels the Online Course before the purchased access period ends due to reasons attributable to the Client, no portion of the fee will be refunded.
13. Access to the selected Course at the price listed in the Store is granted for 12 months.
14. All Online Courses are presented on the Store’s website.
15. Access to the contents of the order will be granted to the Client immediately after concluding the agreement (usually after the Client pays the Price of the selected Online Course to Aneta Mildiani), unless otherwise specified in the description of the Digital Content or Service.
16. Once the Client gains access in their Customer Panel to the ordered Digital or receives a download link or link to accessing the materials), the subject of the agreement is considered fully delivered to the Client.
17. If Aneta Mildiani specifies a different delivery date for a Course or Digital Content in its description, the Client is bound by the date indicated by Aneta Mildiani on the Store’s website (pre-sale).
18. To be eligible for a certificate of completion, the Client must complete all lessons and modules included in the Online Course. Partial completion does not entitle the Client to a certificate.
19. Upon full completion of the Online Course, the certificate is automatically generated in the Client’s Customer Panel, under the section “My Certificates.”
20. Certificates are provided exclusively in digital PDF format. No physical or printed certificates are issued or shipped.
21. Certificates are personal, non-transferable, and issued in the name provided by the Client at the time of registration.
22. Aneta Mildiani does not guarantee uninterrupted or permanent access to the website or Customer Panel where Client can access purchased Online Courses. Temporary interruptions may occur due to server issues, maintenance, software updates, or other technical circumstances. Such interruptions shall not constitute grounds for refunds, compensation, extensions of access, or any other claims. The Client is not entitled to additional access time or alternative benefits as a result of temporary unavailability of the platform.

1. The Administrator reserves the right to refuse the sale of participation in Training or Workshop to a Client without providing a reason.
2. Application for in-person or live online Trainings or Workshop can be made by mail, direct message in social media or via the form on the website www.anetamildiani.com.
3. After review and approving an application Client will get a payment link.
4. A reservation requires a full payment to be paid within 24 hours of approving the application.
5. The application can be denied without providing a reason.
6. Failure to provide correct information in the payment data may result in the cancellation of the Training or Workshop reservation due to an inability to verify the payment.
7. If the payment is not received within 24 hours of booking, the reservation will be canceled.
8. Any rescheduling of the Training or Workshop will require another full payment, whether the rescheduling is due to reasons dependent or independent of the client.
9. Cancellation of the Training or Workshop by a Client, results in the loss of 30% of the paid amount. If cancellation occurs less than 2 weeks before the Training or Workshop, it results in the loss of 100% of paid amount.
10. Aneta Mildiani reserves the right to reschedule the Training or Workshop due to force majeure, such as pandemics, natural disasters, states of emergency, or government bans, the trainer’s illness, health condition, equipment failure, building malfunction, extreme weather conditions, or without providing a reason. In such cases, the Training will be postponed to a specific or the next available date after the force majeure event. The payment will not be refunded but will be applied to the future Training or Workshop. Aneta Mildiani does not compensate for travel, accommodation, or other expenses.
11. Aneta Mildiani reserves the right to change the date, time, or location of the Training or Workshop. The Client declares that they waive any claims against Aneta Mildiani, including the return of the payment, travel costs, and accommodation. Aneta Mildiani is not liable for losses incurred by Clients due to rescheduling or canceling the Training or Workshop.
12. Aneta Mildiani reserves the right to cancel Training or Workshop due to force majeure, such as pandemics, natural disasters, states of emergency, or government bans, the trainer’s illness, health condition, equipment failure, building malfunction, extreme weather conditions, or without providing a reason. In such cases, the full payment will be refunded at 100% by the method that was used to make the payment. Aneta Mildiani does not compensate for travel, accommodation, or other expenses.
13. The transfer of the right to a reserved Training or Workshop to another person is possible no later than three business days before the scheduled Training date.
14. The start of the Training or Workshop may be delayed on the day of the event. If the Client decides to withdraw from participation due to the delay, the payment will not be refunded. Aneta Mildiani does not compensate for travel, accommodation, or other expenses.
15. Clients participating in Trainings or Workshops organized or co-organized by Aneta Mildiani declare that they will not record, copy, photograph, reproduce, store, or distribute the Trainings or Workshop without or its materials in any form, for free or for a fee without consent. In case of non-compliance, the Client agrees to pay compensation to Aneta Mildiani of maximum extent permitted by law., independent of any other claims.
16. Clients participating in Trainings or Workshop organized or co-organized by Aneta Mildiani declare that they consent to their image or voice being recorded, including being photographed or filmed, and to the lifelong use of such recordings for marketing purposes. Clients agree that Aneta Mildiani may use their name, surname, job title, age, city location, image, and voice without any claims. The images captured in photos and audiovisual recordings may be used by Aneta Mildiani, in any manner, including posting them on the Store’s website, social media, or the Internet for promotional or advertising purposes. Consent to the processing of image or likeness may be withdrawn at any time by submitting a request via email to info@anetamildiani.com. Upon receipt of such request, the image or likeness will be removed without undue delay and no later than 30 days from the date of receipt of the request. Where the request is complex or requires additional verification or technical measures, this period may be extended by a further up to 60 days, in accordance with applicable data protection laws.
17. By participating in the Training or Workshop, the Client will receive knowledge about the methodology covered by the Training or Workshop. This information will also be included in the materials provided to the Clients (publications, products, etc.). Aneta Mildiani is not responsible for the content and advice provided in publications and training materials. Aneta Mildiani is not liable for their practical application.
18. Aneta Mildiani does not guarantee that Clients will achieve their intended outcomes related to the Training or Workshop topic. The Client is solely responsible for how they use the presented methodologies, especially if used contrary to the trainer’s instructions.
19. Clients participating in the Training or Workshop declare that they will not make any claims regarding the Trainings or Workshop or the materials derived from them.
20. Clients are prohibited from conducting training copied from the knowledge acquired during the Training or Workshop or using similar formats or scenarios to those used by Aneta Mildiani without consent, under the penalty of maximum extent permitted by law..
21. Aneta Mildiani and her authorized representatives may ask the Client to leave the Training or Workshop without a refund and without issuing a certificate of completion if the Client engages in repeated inappropriate behavior, such as being under the influence of alcohol or drugs, using offensive language, disrupting the trainer or other participants, or acting aggressively or provocatively, posing a threat to safety.
22. If a Client doesn’t attend at all, arrives late, or leaves the Training or Workshop for any reason during its duration, the payment will not be refunded, and the missing part of the Training or Workshop will not be rescheduled. A certificate of completion will not be issued.
23. Live online Trainings or Workshops are conducted on platforms such as Microsoft Teams, Zoom, or Google Meet, or others designated by Aneta Mildiani. By purchasing live online Training or Workshop, the Client declares that they have the necessary technology and equipment to participate.
24. For live online Trainings or Workshops, Aneta Mildiani is not responsible for the quality of the connection, and in the event of a loss of connection, the Training or Workshop fee will not be refunded, nor will the Training or Workshop be rescheduled. Aneta Mildiani does not compensate for other costs incurred by the Client in such cases.
25. Aneta Mildiani reserves the right to change the course, program, and structure of any Training or Workshop at any time, even during the Training or Workshop. The payment will not be refunded in such cases. Aneta Mildiani does not compensate for travel, accommodation, or other expenses.
26. All information shared during Trainings and Workshops by other participants are strictly confidential and Client may not record them or disclose them without prior written permission. If Clients records it, it will result in asking Client to leave, and no refunds will be made.
27. If Training or Workshop consists of multiple sessions and the Client chooses to withdraw or discontinue participation after the workshop has started, no refunds, credits, or transfers will be provided for the unused portion, no matter the reason of Client’s decision.
28. If Training or Workshop consists of multiple sessions, single sessions cannot be rescheduled, postponed, or transferred to another person.
29. If Training or Workshop consists of multiple sessions, failure to attend any session, regardless of reason, will result in the session being forfeited without refund or replacement.
30. If Training or Workshop consists of multiple sessions, Aneta Mildiani reserves the right to modify the schedule, format, or platform of each session. In such cases, reasonable alternative arrangements will be provided, but this shall not constitute grounds for a refund.
31. 31. Certificates of completion for Trainings or Workshops are issued solely at the discretion of Aneta Mildiani. If, in her professional judgment, a Client has not adequately participated in or assimilated the material, a certificate may be withheld. This shall not constitute grounds for a refund, credit, or any form of compensation.
32. In the case of Trainings or Workshops consisting of multiple sessions, full attendance at all sessions is required in order to qualify for a certificate. Partial attendance, late arrivals, or early departures may result in ineligibility.
33. Certificates are provided exclusively in digital PDF format. No physical copies are issued.
34. After successful completion of the Training or Workshop, a user account will be created for the Client on the platform www.anetamildiani.com, where the certificate can be accessed and can be downloaded.
35. Detailed instructions for accessing and downloading certificates are provided during the Training or Workshop.
36. Certificates are issued personally and non-transferable. They cannot be reassigned, altered, or issued in another name.
37. Participants of Trainings or Workshops for professionals are required to maintain confidentiality when discussing their client case studies during training.
38. Participants of online Trainings or Workshops are responsible for ensuring a stable internet connection, as well as functional video, audio, and necessary computer equipment. Technical issues on the part of the Client, including but not limited to unstable internet, software incompatibility, or equipment malfunction, do not entitle the Participant to any refund, credit, or replacement of the date.

1. The Administrator reserves the right to refuse booking a Consultation with a Client without providing a reason.
2. Application for in-person or online Consultation can be made by mail, direct message in social media or via the form on the website www.anetamildiani.com.
3. After review and approving an application Client will get a payment link.
4. A reservation requires a full payment to be paid within 24 hours of approving the application.
5. In the case of purchasing any multi-consultation package, the price reflects a discounted bundled rate. Individual Consultations within a package do not have a separate standalone price once the package has been purchased. Once the first sConsultation has taken place, the package is considered commenced and partially fulfilled. If the Client chooses to discontinue participation at any stage after the commencement of the package, no refunds will be issued for unused sessions. The Client is not entitled to request a recalculation of the price based on individual session rates, nor to forfeit the promotional discount in exchange for a partial refund. By purchasing a package, the Client expressly acknowledges and agrees that the package price constitutes a single, indivisible fee for the bundled service, promotional discounts are conditional upon completion or availability of the full package, unused Consultations are non-refundable once the service has begun, regardless of the reason for discontinuation.
6. Failure to provide correct information in the payment data may result in the cancellation of the Consultation reservation due to an inability to verify the payment.
7. If the payment is not received within 24 hours of booking, the reservation will be canceled.
8. Any rescheduling of the Consultation which occurs less than 1 week before the Consultation will require another full payment, whether the rescheduling is due to reasons dependent or independent of the client.
9. Each scheduled Consultation may be rescheduled by the Client only once. If the Client requests further rescheduling of the same session, the session shall be deemed completed and will be forfeited without any refund or replacement.
10. Each scheduled Consultation may be rescheduled by the Client only once without losing the payment.
11. Clients is allowed to reschedule up to 30% sessions during the entire program of package of Consultations.
12. If the Client fails to attend the Consultation at the agreed time without the required notice, the session shall be deemed completed and will be forfeited without any refund or replacement.
13. Cancellation of the Consultation by a Client, results in the loss of 30% of the paid amount. If cancellation occurs less than 1 weeks before the Consultation, it results in the loss of 100% of paid amount.
14. If a Client exercises the right to reschedule but is unable or unwilling to accept any of the alternative dates and times offered by Aneta Mildiani, the Consultation shall be deemed forfeited and no refunds or credits will be issued, regardless of when the original cancellation was made.
15. Aneta Mildiani reserves the right to reschedule the Consultation due to force majeure, such as pandemics, natural disasters, states of emergency, or government bans, an illness, health condition, equipment failure, building malfunction, extreme weather conditions, or without providing a reason. In such cases, the Consultation will be postponed to a specific or the next available date after the force majeure event. The payment will not be refunded but will be applied to the future Consultation. Aneta Mildiani does not compensate for travel, accommodation, or other expenses.
16. Aneta Mildiani reserves the right to change the date, time, or location or the online platform of the Consultation. The Client declares that they waive any claims against Aneta Mildiani, including the return of the payment, travel costs, and accommodation. Aneta Mildiani is not liable for losses incurred by Clients due to rescheduling or canceling the Consultation.
17. Aneta Mildiani reserves the right to cancel Consultation due to force majeure, such as pandemics, natural disasters, states of emergency, or government bans, an illness, health condition, equipment failure, building malfunction, extreme weather conditions, or without providing a reason. In such cases, the full payment will be refunded at 100% by the method that was used to make the payment. Aneta Mildiani does not compensate for travel, accommodation, or other expenses.
18. The start of the Consultation may be delayed. If the Client decides to withdraw from Consultation due to the delay, the payment will not be refunded. Aneta Mildiani does not compensate for travel, accommodation, or other expenses.
19. Consultations are exclusively for issues related to romantic relationships, dating, emotional dynamics, marriage, commitment, breakups, gender, or similar interpersonal matters. If a Client submit a request that falls outside the scope of love and relationship topics (e.g., career, finances, family, mental health, etc.), no response will be provided, and the fee will not be refunded.
20. Consultations involving physical violence, abuse, threats, or any form of endangerment will not be addressed. In such cases, the session will be declined, and no refund will be issued. If Client’s situation involves danger or abuse, they should contact appropriate legal or emergency services in their area.
21. Consultations are for informational and strategic purposes only. The consultation provides insights, analysis, and suggestions based on the situation described. However, no guarantees are made regarding specific outcomes, results, or effectiveness of the advice provided. Moreover, coaching requires active participation and completion of assigned tasks and exercises.
22. Consultations are subjective and do not contain binding medical, educational, or psychological advice, nor do they guarantee accurate or substantive information. Aneta Mildiani offers coaching service and does not provide medical, psychological or psychiatric treatment. It is not a substitute for therapy, counseling or medical care and should not be treated as substitutes for legal, financial, medical, psychological, or life advice. Aneta Mildiani bears no responsibility for how the User utilizes the information provided.
23. Aneta Mildiani shall not be held liable for any direct, indirect, incidental, consequential or other damages, losses, or negative outcomes arising from the Client’s decisions, actions or omissions taken on the basis of Consultation, recommendations or materials obtained during Consultations. Full responsibility for the use and application of information, tools and recommendations lies solely with the Client. The Client acknowledges and accepts that all personal, professional, health or life decisions are made at their own sole risk and responsibility.
24. Due to the personalized and time-intensive nature of Consultations, no refunds will be issued under any circumstances, including but not limited to: dissatisfaction with the content of the consultation, disagreement with the advice provided, perceived lack of depth or length of the answer (if by email), the problem not being resolved as expected, change of mind after booking, failure to describe the issue clearly or fully in the consultation form.
25. All materials and responses provided during Consultation are the intellectual property of Aneta Mildiani and may not be copied, reproduced, distributed, or publicly shared without prior written consent.
26. Email consultation consists of a one-time, written consultation delivered via email in PDF format. The consultation is based solely on the information a Client provides in the application form after purchase. The Client is solely responsible for clearly, accurately, and comprehensively describing your situation. No follow-up messages or additional correspondence are included.
27. The stated delivery time of email Consultation up to 7 business days is indicative only. While every effort will be made to respond within this timeframe, delays may occur due to workload or unforeseen circumstances. No compensation, refund, or cancellation will be issued based on delivery time alone.
28. An email Consultation is a single-response service. The response provided constitutes the full and final delivery of the purchased consultation. If further questions arise, a new consultation must be purchased. No ongoing support or message exchange is included.
29. All purchases of Consultation packages with Aneta Mildiani are final and non-refundable.
30. All information shared during Consultations is strictly confidential and will not be disclosed to third parties without the Client’s consent, except as required by law.
31. Client may not record sessions without prior written permission. If Clients records Consultation, it will result in immediate stopping of the work and future Consultations if paid, and no refunds will be made.
32. Aneta Mildiani reserves the right to immediately terminate any consultation without refund if the Client behaves in an inappropriate, disrespectful, offensive manner, or if the Client attends the session under the influence of alcohol, drugs, or any intoxicating substances. In such cases, the session shall be deemed fully completed and forfeited, and the Client shall not be entitled to any refund, credit, or replacement.
33. During Consultations Client is responsible for ensuring a stable internet connection, as well as functional video, audio, and necessary computer equipment. Technical issues on the part of the Client, including but not limited to unstable internet, software incompatibility, or equipment malfunction, do not entitle the Client to any refund, credit, or replacement of the date.
34. If one of the partners refuses to continue cooperation within the Marital Compatibility Assessment™, the service may become impossible to complete in full. However it’s a strong indicator for the assessment – such lack of engagement in the relationship’s future indicate a very poor prognosis for the prospects of a successful marriage. In such a case, fees paid will not be refunded for unused sessions, and the assessment will be prepared based on information obtained previously or on a unilateral basis.
35. In the case of purchasing a 5-session package of The Yager Protocol, results are not guaranteed, as the issue may be more complex and may require the use of additional therapeutic or coaching techniques.
36. If, during a consultation, it is determined that the Client is at any danger or requires urgent medical assistance, the consultation may be terminated and appropriate public services may be notified. In such circumstances, the fee for the unused portion of the consultation will not be refunded.

1. If Aneta Mildiani allows Clients to view reviews from other Clients on the Store’s website, Aneta Mildiani takes reasonable and proportional steps to verify whether the reviews are genuine and posted by individuals who have actually used its Products.
2. A contract is concluded after placing an Order through the Store’s Order Form, at the moment it is confirmed by Aneta Mildiani. Confirmation is provided by Aneta Mildiani via email to the address provided by the Client during the Order process.
3. The subject of the Contract is Aneta Mildiani’s obligation to deliver a physical or Digital Product, conduct Training, or provide an access to Digital Content or Services to the Client for the Price listed on the Store’s website, payable by the Client.
4. Orders can be placed 24/7, 365 days a year.
5. Aneta Mildiani allows Clients to place Orders in the following way: by adding the Product to the Cart, after which the Client proceeds to the Order Form, or if the Client has an Account, by confirming in the Order Form that the data necessary for concluding and executing the Contract is accurate and up-to-date.
6. Clients who do not have an Account must independently fill out the Order Form with their data necessary for concluding and executing the Contract.
7. Providing incorrect or outdated Client data may prevent the execution of the Contract, as the condition for placing an Order is the correct and complete filling out of the Order Form.
8. In the Order Form, the Client must provide the following information: name and surname, email address, phone number, delivery address, and details related to the Order such as: selected Product, quantity, delivery method for physical Products, and payment method.
9. After the Client provides all necessary information for placing the Order, an Order summary will be displayed.
10. For non-consumer Clients, it is also necessary to provide a company name, and if they request a TAX invoice, the details required for issuing the invoice, including the company name and tax identification number (TIN). If this information is not provided, it will not be possible to issue a TAX invoice later.
11. In addition to the conditions mentioned above, the Order also requires the acceptance of the Store’s Terms and Conditions and Privacy Policy, as well as the payment of the Price for the Product or Service if the selected payment method requires it. Clicking the “Place the order” button (or an equivalent term) is equivalent to placing an Order (the Client makes an offer) for the selected Product.
12. The Client has the ability to review the Products in the Cart and make changes until the Order is submitted.
13. Before clicking the “Place the Order” button (or an equivalent term), the Client will have the option to select a payment method, and after clicking, will be automatically redirected to the payment gateway operated by the chosen provider for online payments. Information on available payment operators and methods is provided on the Store’s website. They include: Credit card, Apple Pay, Google Pay. For Orders placed via email, payment should be made by received payment link.
14. In response to the Order, the Client will promptly receive an email to the address provided, and confirming receipt of the Order.
15. The Contract is concluded when Aneta Mildiani accepts the Order, which occurs when an email is sent confirming the Order.
16. For Orders that must be paid based on a payment link issued, the Client is obligated to pay the full Price within the provided deadline. Failure to do so will result in the Contract being considered null and void.
17. Aneta Mildiani informs about delivery costs, payment methods, and any other additional costs in the Order Form before the Client submits the Order. The total value of the Order includes the Price and delivery costs.
18. Under the sales contract for a physical Product concluded in accordance with these Terms, Aneta Mildiani delivers the purchased physical Products to the Client as per the Client’s Order.
19. Fulfilling the Order for a physical Product means that Aneta Mildiani ships the purchased Product to the address provided by the Client during the purchase process.
20. Available delivery methods for physical Products and the estimated delivery time are displayed on the Store’s website.
21. Physical Product deliveries are handled by couriers:
    • DPD – within the European Union and UK.
    • FedEx – within USA.
22. The Store specifies the delivery time for each physical Product on the Product page or in the email correspondence from Aneta Mildiani. However, this is an estimated time, and the maximum shipping time is usually 14 days and it fully depends on courier company.
23. Delivery of the Product to the Client is paid, unless the sales contract specifies otherwise.
24. The total time to receive the Product (delivery time) consists of the time Aneta Mildiani takes to prepare the Order for shipment and the time it takes the courier to deliver the Product to the delivery address. The delivery time depends on the chosen delivery method, and is displayed on the Product page, the Store’s website, or in the email correspondence from Aneta Mildiani.
25. Aneta Mildiani prepares the physical Product for shipment within 14 business days from the date of receiving payment, unless otherwise indicated in the Product description or the email sent after the Order was placed.
26. For Orders consisting of multiple physical Products with different delivery times, the delivery time for the Order will be the time for the Product with the longest delivery time.
27. Any concerns regarding the shipment should be reported by email immediately. The report should include photos of the damaged or incomplete shipment, along with a damage report issued by the courier if the shipment was damaged.
28. Aneta Mildiani strives to faithfully present the offered physical Products, including their composition and colors. The way colors are displayed depends on the operating system and device used. Aneta Mildiani cannot guarantee that the colors will be accurately represented on the user’s computer, monitor, or mobile device.
29. Within the organizational capabilities of Aneta Mildiani, the company allows for the exchange of a physical Product if the exchange is possible (specific color, size), provided that the Product being returned is undamaged, clean, unwashed, unmodified, and unworn (except for fitting) and retains all original tags and labels. The costs of exchanging the physical Product are borne by the Client.
30. Aneta Mildiani does not guarantee uninterrupted or permanent access to the website or Customer Panel where Digital Products ar stored. Temporary interruptions may occur due to server issues, maintenance, software updates, or other technical circumstances.Such interruptions shall not constitute grounds for refunds, compensation, extensions of access, or any other claims. The Client is not entitled to additional access time or alternative benefits as a result of temporary unavailability of the platform.

1. The Administrator is not liable for the unauthorized use or exploitation of its logo, publications, educational products, or employee data by third parties for their own purposes.
2. Certificates issued by Aneta Mildiani do not certify the acquisition of knowledge or qualifications. They are only issued to confirm participation in an Online Course or Training or Workshop.
3. The Administrator is not liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or for bodily injury or death), whether arising from contract, warranty, tort, product liability, or otherwise, even if previously advised of the possibility of such damages.
4. The Administrator’s liability to the User or any third party, under any circumstances, shall be limited to the total amount of fees actually paid by the Client for the Products or Services that are the subject of the claim.
5. The warranty rights of Web Service users towards the Administrator, as referred to in Articles 556 and following of the Civil Code of April 23, 1964, are excluded, except as provided in this Terms. If the Client is an Entrepreneur, Aneta Mildiani’s liability for Product warranty is excluded.
6. A Client’s Account is deleted within 14 days from the date of receiving a request for account deletion.
7. Client acknowledges and agrees that access to purchased products, including Online Courses, Trainings, Workshops, Consultations, access to Digital Content, may be permanently terminated in the event of: closure or dissolution of the company Mildiani Group by Aneta Mildiani, a legal ban or restriction imposed on such activities or individually for Aneta Mildiani by competent authorities, the death or permanent incapacity of Aneta Mildiani, events classified as force majeure, including but not limited to natural disasters, war, acts of terrorism, pandemics, large-scale power or internet outages, cyber-attack, hacker activity, or other events beyond the reasonable control of Aneta Mildiani. In such cases, Client is not entitled to any refunds, extensions, compensation, or claims of any kind. This provision does not limit the rights of Consumers under the law. Client acknowledges that the purchase of services and digital products does not guarantee perpetual or lifetime access, but only the access period expressly stated at the time of purchase or less, if limited by the circumstances listed above.

1. The User has the option to create an individual account on the Web Service, which only they are authorized to use.
2. During registration on the Web Service, the User is required to provide the following information:
   • email address;
   • first and last name;
   • phone number;
   • username;
   • address;
   • company name and tax identification number (TIN).
3. The Administrator ensures the possibility of editing the data provided during registration at a later time.
4. The certificate issued for the Online Course automatically includes the first and last name provided during registration. It cannot be edited later.
5. The data entered by the User must not be website addresses and must not contain explicit or hidden advertising.
6. The Administrator reserves the right to delete a User’s account if they violate the obligations outlined in these Terms and Conditions.
7. The User is fully responsible for the accuracy of the data provided during registration.
8. The User declares that the data provided by them:
   • is not false, inaccurate, or misleading;
   • does not violate third-party rights, including trademark rights, trade secrets, or personal rights.
9. The personal data of Consumers will be processed for purposes related to accessing and using the Web Service.
10. The User has the right to access their personal data and to correct or request its deletion.
11. If purchasing a Course for multiple Users under one company TIN, separate accounts must be created for each User.
12. If contacted for account access, we will provide access only after verifying the User’s identity as the legitimate owner of the account.
13. In the event of the User’s death, their account will be closed, and purchased Products will be permanently deleted without compensation to heirs.
14. The Administrator reserves the right to intervene in the User’s account to resolve issues with the Service’s operation, account disruptions, or to make improvements and expand the Service’s offerings, as well as for copyright protection purposes.
15. The Client has the right to delete their User Account at any time. To do so, the Client must send a statement to the Administrator via email at info@anetamildiani.com from the email address associated with the account on the Service.

1. The agreement for the provision of the Newsletter “Letters from Aneta” service is free of charge and is concluded upon the complete and correct subscription to the Newsletter through the Service’s website. The agreement is concluded for an indefinite period. The Client may terminate the Newsletter service agreement at any time by following the procedure provided by the Administrator after clicking the “Unsubscribe” button or by sending a request to info@anetamildiani.com. The user’s email address will be promptly removed from the mailing list, and a confirmation message will signal the completion of the process.
2. The Administrator reserves the right to completely discontinue the Newsletter service after notifying its users, without providing a reason. The moment the user is notified is considered the termination of the Newsletter service agreement.

3. The results of the quizzes offered on the Web Service are provided free of charge in exchange for signing up to the newsletter “Letters from Aneta”. Users retain the right to unsubscribe from the newsletter at any time. Unsubscribing does not affect their continued right to access and use the free materials already received.

4. The “Love Magnet Starter Kit” on the Web Service is provided free of charge in exchange for signing up to the newsletter “Letters from Aneta”. Users retain the right to unsubscribe from the newsletter at any time. Unsubscribing does not affect their continued right to access and use the free materials already received.

1. The copyright to the content published on the Web Service is owned by Aneta Mildiani.
2. Copyright protects all graphic elements, text, technical solutions, and other components of the Service’s website, including but not limited to HTML and XHTML code, CSS stylesheets, JavaScript scripts, multimedia links, as well as texts, graphics, photos, sounds, and other materials available on the Web Service, including Course content and electronic publications.
3. Copying, reproducing, or preserving any part or whole of the Web Service in any manner or form by the User or Client is prohibited.
4. The User is required to keep their login and password for their account confidential and secure in such a way that unauthorized persons do not have access to them. The User bears full legal responsibility for any access to their account obtained by third parties.
5. Testimonials, reviews, and success stories presented on the website or in promotional materials reflect real experiences of Clients of Aneta Mildiani. However, for privacy, branding, or illustrative purposes, individuals shown in photographs, videos, or other visual media accompanying testimonials may be actors or models representing real Clients. The authenticity of the testimonials themselves is not affected by the use of actors, models, or illustrative imagery.
6. Each Client’s story in Testiomials or Case Studies is published only with their prior written consent.

1. Discount Codes and codes can only be used before the purchase of a Product or Service, or Training or Workshop.
2. The Client must independently inform about any applicable discount before making a purchase.
3. Informing about a discount after the purchase will not result in a refund of the discounted amount.
4. Discount Codes cannot be transferred to third parties.
5. Granted discounts can only be used to receive a reduction on a specific Product or Training and cannot be transferred to any other products or services sold by Aneta Mildiani.
6. Discount Codes and codes are for single use only unless stated different.
7. The use of a provided Discount Code is at the Client’s discretion. The Client may choose not to use the provided code by simply not entering it in the cart during checkout.
8. A Discount Code can only be used if the User has an account on the Service, meaning after logging in or registering for an account.
9. Discount Codes cannot be combined with each other. Only one Discount Code can be used per order.
10. The Administrator has the right to refuse the redemption of a Discount Code if it has expired. The code expires once its validity period has passed.
11. Aneta Mildiani organizes promotions for selected Products or Services or Workshops or Trainings available on the Store’s website. Promotions cannot be combined unless explicitly stated otherwise in the Promotion terms. The ability to take advantage of a specific promotion may depend on the availability of the Product or Service or Workshop, or Training on the Store’s website.

1. Complaints related to the use of the Store can only be submitted in writing to Aneta Mildiani, Rynek Główny 28, 31-010 Cracow, Poland, or by email to info@anetamildiani.com.
2. A complaint must include a detailed description of the reason for the complaint, the date of purchase of the Product, Service, Workshop, or Training, its name, proof of payment, the Client’s full name, and correspondence address. Complaints lacking this information may not be considered.
3. The Administrator will review complaints within 14 days of receiving a complete complaint submission, including all necessary information regarding the reason for the complaint. The Client will be promptly informed by the Administrator of any missing details in the complaint submission. Along with such a notification, instructions on how to complete the missing information will be provided.
4. Clients have the option to use out-of-court complaint resolution procedures, following the Online Dispute Resolution procedure developed by the European Commission, available at: https://webgate.ec.europa.eu/odr/main/?event=main.home.show
5. Technical issues should be reported to info@anetamildiani.com.
6. The above-mentioned requirements are merely recommendations from Aneta Mildiani and do not affect the validity of complaints submitted without the recommended description.
7. Aneta Mildiani is liable to the Client if the sold physical Product is non-compliant with the Contract. The details regarding the non-compliance of physical Products with the Contract are regulated by the Civil Code for entrepreneurs and the Act of May 30, 2014, on consumer rights for Consumers and Entrepreneurs acting as Consumers.
8. Physical Products presented in the Store may be covered by a warranty provided by the manufacturer or distributor. The detailed terms and duration of the warranty are provided in the warranty card issued by the guarantor and attached to the physical Product. However, the warranty period may not provide repair or replacement conditions less favorable to the Consumer than those outlined in this Terms..
9. In the event of discovering non-compliance of a physical Product with the Contract, the Client should contact Aneta Mildiani (via email or post) and specify their claim related to the non-compliance of the physical Product with the Contract.
10. If the physical Product is non-compliant with the Contract, the Consumer may request its repair or replacement.
11. Aneta Mildiani may choose to replace the Product when the Consumer requests a repair, or may repair the Product when the Consumer requests a replacement if bringing the physical Product into compliance with the Contract in the manner chosen by the Consumer is impossible or would involve excessive costs for Aneta Mildiani. If both repair and replacement are impossible or would involve excessive costs, Aneta Mildiani may refuse to bring the physical Product into compliance with the contract.
12. When assessing the excessiveness of costs, all circumstances of the case are taken into account, particularly the significance of the non-compliance of the physical Product with the Contract, the value of the Product compliant with the Contract, and any undue inconvenience to the Consumer caused by the change of method or refusal to bring the Product into compliance with the Contract.
13. Aneta Mildiani will carry out the repair or replacement within a reasonable time after being informed by the Consumer of the non-compliance with the Contract and without undue inconvenience to the Consumer, considering the nature of the goods and the purpose for which the Consumer purchased them. Aneta Mildiani bears the costs of repair or replacement, including postal fees, transportation, labor, and materials.
14. The Consumer must make the non-compliant physical Product available for repair or replacement. Aneta Mildiani will collect the goods from the Consumer at its own expense.
15. If the physical Product was installed before the non-compliance was revealed, Aneta Mildiani will dismantle and reinstall the Product after the repair or replacement, or have these tasks carried out at its own expense.
16. If the physical Product is non-compliant with the Contract, the Consumer may submit a statement to reduce the price or withdraw from the Contract when: Aneta Mildiani refused to bring the physical Product into compliance with the Contract; Aneta Mildiani did not bring the physical Product into compliance with the Contract; the non-compliance of the physical Product with the Contract persists despite Aneta Mildiani’s attempt to bring it into compliance; the non-compliance is significant enough to justify an immediate price reduction or withdrawal from the Contract; it is clear from Aneta Mildiani’s statement or circumstances that the physical Product will not be brought into compliance with the Contract within a reasonable time or without undue inconvenience to the Consumer.
17. If a Consumer Client exercises their rights due to non-compliance of the physical Product with the Contract and submits a statement to Aneta Mildiani, and Aneta Mildiani does not respond within 14 calendar days, it is considered that the request is justified.
18. To expedite the handling of the complaint, it is recommended that the Client include details regarding the nature and date of the defect and contact information in the complaint. These recommendations are suggestions and do not affect the validity of complaints submitted without the suggested description.
19. A Client exercising their rights regarding the non-compliance of a physical Product with the Contract must deliver the defective product to Aneta Mildiani’s headquarters. For Consumer Clients, the cost of delivering the defective product is borne by Aneta Mildiani.
20. If the Client is an Entrepreneur, Aneta Mildiani’s liability for the warranty on physical Products is excluded.
21. More information about consumer rights can be found on the Polish website of the Office of Competition and Consumer Protection – https://prawakonsumenta.uokik.gov.pl.
22. Aneta Mildiani is liable for non-compliance of a physical Product with the Contract that exists at the time of its delivery and is revealed within two years of that time, unless a longer shelf life is specified by Aneta Mildiani, its legal predecessor, or persons acting on their behalf. It is presumed that a lack of compliance with the Contract revealed within two years of delivery existed at the time of delivery, unless proven otherwise or unless this presumption is incompatible with the nature of the goods or the non-compliance.
23. The rights related to non-compliance of a physical Product with the Contract apply to Consumers or Entrepreneurs acting as Consumers.
24. An Entrepreneur acting as a Consumer accepts these Terms and then exercises their rights accordingly. Such Entrepreneurs must complete the appropriate complaint form, providing data confirming their status as compliant with Article 7aa of the Consumer Rights Act or convey this information to Aneta Mildiani in another way.
25. An Entrepreneur acting as a Consumer must declare in the form submitted to Aneta Mildiani that the Contract is directly related to their business activity but does not have a professional nature for them, particularly in relation to the subject of the business activity they conduct.

1. If, during the purchase, the Consumer or Entrepreneur with consumer rights consented to the execution of the contract and the delivery of Digital Content or Product before the expiration of the withdrawal period, and the contract is fulfilled by Aneta Mildiani, they lose the right to withdraw from the contract.
2. If the contract concerns the provision of Electronic Services and Aneta MildianiI has fully performed the Electronic Service with the explicit consent of the Consumer or Entrepreneur with consumer rights, who was informed before the service began that upon completion they would lose the right to withdraw, then the right to withdraw will not apply.
3. If the circumstances described in points 1 and 2 do not apply, the Consumer or Entrepreneur with consumer rights has the right to withdraw from the Contract without providing a reason within 14 days from the date of the Contract.
4. The Client does not have the right to withdraw from the Contract without providing reasons if the conditions provided in sections 1 or 2 are met. The Store largely operates by providing the Client with Digital Content or Digital Products. Therefore, beginning to use the Digital Content or Service before the 14-day withdrawal period ends results in the loss of the right to withdraw from the Contract.
5. Digital Products or Content (including Online Courses, eBooks, and other downloadable materials) must match their description and function as intended. In case of non-conformity, consumers may request correction, a price reduction, or withdrawal from the contract, as provided by applicable law.

1. The Consumer or Entrepreneur with consumer rights has the right to withdraw from a distance Contract under the terms set out below, without providing a reason, within 14 days from the date of delivery of the physical Product.
2. Withdrawal from the contract is made by informing Aneta Mildiani of the decision by submitting a statement. This statement may be sent by traditional mail or email.
3. To meet the withdrawal deadline, it is sufficient for the Consumer or Entrepreneur with consumer rights to send information about the execution of their right to withdraw before the end of the withdrawal period.
4. In the event of withdrawal, Aneta Mildiani will refund the Consumer or Entrepreneur with consumer rights all payments received from them (except for additional costs resulting from the chosen delivery method different from the cheapest standard delivery available in the Store). The Consumer or Entrepreneur with consumer rights only bears the direct costs of returning the physical Product.
5. If Aneta Mildiani has not offered to collect the physical Product from the Consumer or Entrepreneur with consumer rights, Aneta Mildiani may withhold the refund until it receives the physical Product back or the Consumer or Entrepreneur with consumer rights provides proof of its return, whichever occurs first.
6. The Client is responsible for any reduction in the value of the physical Product resulting from using the Product beyond what is necessary to determine its nature, characteristics, and functioning.
7. The right to withdraw from a distance Contract does not apply to the Client in relation to contracts where the subject is a physical Product delivered in sealed packaging that cannot be returned for health protection or hygiene reasons after opening, if the subject of the Contract is a non-prefabricated item produced according to the consumer’s specifications or tailored to their individual needs, and in cases where the subject of the Contract are physical Products that, after delivery, by their nature, become inseparably connected with other items.
8. The refund will be made using the same payment methods as those used by the Consumer or Entrepreneur with consumer rights in the original transaction, unless the Consumer or Entrepreneur with consumer rights has explicitly indicated otherwise.
9. The Consumer or Entrepreneur with consumer rights will not incur any fees related to the form of the refund.
10. The Entrepreneur with consumer rights declares in the form submitted to Aneta Mildiani that the concluded Contract is directly related to their business activity but does not have a professional nature, particularly related to the subject of their business activity.

1. All payment refunds are automatically made by the method used for the payment.
2. Refunds are not issued in cash.
3. All Digital Products or Digital Contend offered by Aneta Mildiani (including but not limited to eBooks, workbooks, Online Courses, and other downloadable content) is non-refundable, in accordance with applicable consumer protection laws regarding digital content. Once purchased and accessed, such products cannot be returned. An exception applies to digital products explicitly marked with the “30-Day Satisfaction Guarantee.” For products covered by the “30-Day Satisfaction Guarantee”, the Client may request a refund within 30 days from the date of purchase by: submitting a refund request via email to info@anetamildiani.com, and completing a short feedback questionnaire provided. Approved refunds will be processed within 30 days from the date of receiving the completed request and questionnaire, and the amount will be returned by the same method originally used for payment.

1. The Service enables Users to post ratings of Products and Services offered in the Store and to view ratings posted by other users.
2. Ratings may be posted only by Users registered in the Service, and the ability to submit a rating appears after the purchase of a Product. Verification consists of a technical restriction that allows a rating to be added only from an account linked to the purchase of the given Product or Service. The rating can be submitted in the Customer Panel next to the purchased Product.
3. A User’s rating must reflect an honest opinion about the Product or Service. A rating may not be dishonest or sponsored and may not be submitted if anyone has commissioned it, including in exchange for payment, the granting of which depends on whether the rating is positive or negative.
4. If a Product or Service is provided by the Service for review purposes, etc., the rating must still reflect the User’s real impressions and must not be dependent on any cooperation with the Service.
5. A rating of a given Product must relate only to that Product and must not reflect satisfaction or dissatisfaction with other Products or Services offered in the Service’s store or other aspects of service
6. A registered User may add no more than one rating for a single Product. The User may also rate any number of different Products.
7. Ratings in the store are marked as verified because a rating can be submitted only after the Product has been purchased or received and appears in the Client Panel.
8. Ratings are submitted on a star scale. One star means complete dissatisfaction. Five stars mean complete satisfaction. The average rating and the number of ratings shown on the Product or Service page refer to all ratings that have been added and published on that Product page.
9. The rating appears on the site anonymously, however the Service administrators have access to the data of the User who submitted that rating.
10. If a User wants to change their rating of a Product or Service, they may do so in their Client Panel by selecting the Rate Again option.
11. If a User wants to remove their rating entirely, they may do so by contacting info@anetamildiani.com.
12. Posting or not posting Product ratings does not affect in any way transactions already completed or future transactions in the Service.
13. All ratings are moderated automatically. If the system is not sure whether the above rules have been violated, the rating is sent for manual moderation and may be removed. Ratings sent for manual moderation are reviewed by Service employee within 7 business days from the date they are submitted. Then, if a given rating is approved, it will appear on the product page within 72 hours. If a violation of the rules or any ambiguity is found, the rating will be removed. Moderation does not depend on whether the rating is negative or positive, but on compliance with the requirements of the rules for submitting ratings.
14. Reviews are independent from ratings and are submitted by Users who have used the Product or Service.
15. A review is a written or audiovisual assessment of a Product or service by a User, or a testimonial, together with a photo or video of the User.
16. Reviews are not marked as verified because, although they come from real Users, they are often created at the request of the Service, which may affect their content. At the same time, the Service never encourages a review to have a positive tone.
17. Reviews are accepted under the rules described in detail in an email the User receives within a few weeks after purchase. These guidelines may differ slightly, but they mainly concern the format of the photo or recording, the order of describing various issues, the technical quality of the material, the duration of the statement, etc.
18. If a User wants to edit or completely remove their review, they may do so by contacting info@anetamildiani.com. After the Service receives the request to remove the review, it will be removed within 14 business days.
19. Posting or not posting reviews does not affect in any way transactions already completed or future transactions in the Service.
20. Published reviews may be rejected, especially if they do not meet technical requirements and do not have the highest quality photos, audio, or video, and do not follow the structure described in the email sent after purchase requesting a review. The publication decision is not dependent on whether the review is negative or positive.
21. Reviews may be removed by the Service at any time, especially if a review of higher technical quality appears, because the Service has limited space for publishing reviews.
22. By submitting a review, photo, or video, the User represents that the materials do not infringe third party rights and that the User holds full copyright to them. In the event of infringement of third party rights, the Service fully disclaims liability to the extent permitted by law and the User bears full responsibility for the infringement. The Service responds upon notice and will remove content that violates the law or the Terms and Conditions.
23. By submitting a review, photo, or video, the User represents that these materials were not created using AI.
24. If you are a person whose rights have been infringed in the manner described in sections 22 to 23, contact info@anetamildiani.com immediately. You will receive a response within 14 business days. The Service may require additional verification from you to prove that your data was infringed by the User. After successful verification, the materials will be removed within 14 business days.

1. The Administrator is the controller of the personal data obtained from the User or Client. The User voluntarily provides their personal data as required by the Administrator.
2. The personal data obtained by the Administrator during the product order process is processed solely for the purpose of executing the contract with the User, in accordance with the principles outlined in the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (referred to as “GDPR”).
3. The personal data provided by the User may only be shared with entities that assist in the sales and delivery process, such as the Administrator’s employees and companies involved in marketing efforts.
4. Personal data is stored on servers leased from a hosting company.
5. The User has the rights outlined in Articles 15-22 of the GDPR, including the right to access data and obtain information on how it is processed, the right to rectify data, the right to delete data, the right to restrict processing, the right to data portability, and the right to object.
6. The Administrator declares that it complies with all legal requirements concerning personal data processing as mandated by applicable law, including GDPR. The Seller also declares that it makes every effort to achieve the highest standards of personal data protection within its company.
7. Any consent given by the Client for the use of their image, voice or personal data for marketing or promotional purposes may be withdrawn at any time by written notice sent to info@anetamildiani.com. Withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

1. The Store offers payment options via credit cards, Apple Pay and Google Pay provided by Stripe.
2. The Administrator reserves the right to limit or change the available payment methods at any time without the need to amend the Terms and Conditions.
3. All prices listed in the Store exclude the applicable VAT for Poland, as Aneta Mildiani is not a VAT user.
4. Each product includes information about its Lowest Price in the Last 30 Days.
5. The country of sale is considered to be Poland, where the Administrator is headquartered.
6. Changes in Product prices do not require amendments to the Terms and Conditions and do not affect agreements made before the changes.
7. The cost of a Product, especially shipping, may vary depending on the chosen payment method and the region from which the Course was ordered.
8. Aneta Mildiani will provide the Client with proof of purchase in electronic form. The Client agrees to receive the proof of payment, i.e., an invoice or receipt, prepared and sent to the email address provided during the Order process or Account registration.

1. The offers available on www.anetamildiani.com are for adults only.
2. Business days are considered to be Monday through Friday Warsaw Time, excluding Polish public holidays.
3. Certain regional jurisdictions do not allow the exclusion of implied warranties, so some of the exclusions contained in these Terms and Conditions may not apply.

1. The court competent to resolve disputes is the common court with subject-matter and local jurisdiction over the Administrator.
2. Regardless of the country from which the User accesses the Service, the use of the Service is governed by Polish law, and the User agrees to the exclusive jurisdiction of the courts in Poland.
3. These Terms are governed by Polish law and subject to the jurisdiction of Polish courts. However, consumers residing outside Poland may benefit from mandatory consumer protection provisions of their country of residence, which shall prevail in case of conflict.
4. In matters not regulated by these Terms and Conditions, relevant legal provisions apply.
5. Each party may bring claims individually against the other party. This means that neither the User nor the Administrator may bring claims as a plaintiff or participant in a class action, collective complaint, or lawsuit filed by authorized entities, and a judgment issued in one person’s case affects only that individual and cannot be used to decide disputes for other Users to the maximum extent permitted by applicable law.
6. The Administrator may amend the Terms and Conditions for valid reasons, such as changes in the technological, legal, economic, or organizational aspects of conducting business, as well as changes in the structure or content of the Store.
7. The Administrator will notify Users of any changes to the Terms and Conditions immediately via email to the address provided in the User’s account. A change in the Terms and Conditions does not require amending the contract between the User and the Administrator. If the User does not send an email refusal to accept the changes within 7 business days of the announcement, it is assumed that the User has accepted the new Terms and Conditions. If a User does not accept the amended Terms and Conditions, they will retain access to Products already purchased under the Terms valid at the time of purchase, but will not be able to make new purchases or continue to use functionalities that require acceptance of the amended Terms.
8. Nothing in these Terms and Conditions shall exclude or limit any statutory consumer rights that apply under applicable law.
9. If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable by a court or other competent authority, such provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. The validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired.
10. These Terms and Conditions take effect on January 16, 2026.