The meaning of the terms used in the Terms and Conditions:

1. Terms and Conditions – these Terms of Service.
2. Store – the online store that is part of the Service.
3. Service – the website located at www.anetamildiani.com.
4. Administrator – Star Valley Sp. z o.o. based in Kraków, Rynek Główny 28, registered under KRS no. 0000800552, NIP 6762569902, REGON 38418426, hereinafter also referred to as Star Valley or the Operator.
5. User – an individual or entity using the website or Store.
6. Client – a natural person, legal entity, or organizational unit with legal capacity who, under the provisions of these Terms and Conditions, makes a purchase of Products or registers for Training.
7. Consumer – a natural person performing a legal act not directly related to their business or professional activity, as defined in Article 22(1) of the Civil Code.
8. Entrepreneur – a natural person or legal entity performing a legal act directly related to their business or professional activity, as defined in Article 22(1) of the Civil Code.
9. Personal Data – any information relating to an identified or identifiable natural person.
10. Civil Code – the Act of 23 April 1964 (Dz.U.2018, item 1025).
11. Digital Content – data produced and delivered in digital form.
12. Course – Digital Content – audiovisual recordings sold by Star Valley, hereinafter referred to as a Product, optionally supplemented by other digital content such as e-books, PDFs, audio files, materials, or digital graphics.
13. Course Purchase – the purchase of access to the Course without transferring copyright and exclusivity, allowing only playback and reading for personal use.
14. Product – any digital or physical product sold via the platform anetamildiani.com.
15. Training – in-person or live online training that can be registered for via the platform anetamildiani.com.
16. Order – the Client’s declaration of intent submitted via the order form, aimed at concluding a distance contract using remote communication methods, particularly the Store’s website, in which the Client makes an offer to conclude a Contract regarding a physical Product/Training/Digital Content/Digital Service and provides the necessary data for the conclusion and execution of the Contract. An Order may also be submitted by sending it to the email address of Star Valley indicated in the Terms and Conditions.
17. Discount Coupons – vouchers that entitle the holder to certain discounts, which cannot be purchased and may have a specific validity period.
18. Cart – an Electronic Service provided to the Client, allowing them to place an Order for a Product, enter discount codes to reduce the Price under separate agreements/terms, and display a summary of the Prices for individual Products.
19. Price – the initial Price of a Product when it first appeared in the Store.
20. Lowest Price in the Last 30 Days – the lowest Price at which the Product was available in the Store in the last 30 days.
21. Data Administrator – the owner of the Store.
22. Contract – the agreement concluded between Star Valley and the Client via the Store or by other means, particularly by sending an Order to Star Valley’s email address and the Client paying for the submitted Order, under which Star Valley commits to delivering a physical Product, conducting Training, or providing access to Digital Content or a Digital Service, and the Client commits to paying the Price. The Contract is concluded upon sending confirmation of the Order by Star Valley.
23. Personal Data Protection Act – the Act on the Protection of Personal Data of 10 May 2018 (Dz.U.2018, item 1000).
24. GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, repealing Directive 95/46/EC (OJ L 119, p. 1).
25. Act on the Provision of Electronic Services – the Act of 18 July 2002 on the provision of electronic services (Dz.U.2017, item 1219).
26. Consumer Rights Act – the Act of 30 May 2014 on consumer rights (Dz.U.2017, item 683).

1. The administrator and operator of the Star Valley Service is Star Valley Sp. z o.o. based in Kraków, Rynek Główny 28, registered under KRS no. 0000800552, NIP 6762569902.
2. By using the website or Store and by purchasing any Product or registering for Training, the User and Client hereby declare that they have read and fully accept these Terms and Conditions.
3. These Terms and Conditions specifically define:
   • the conditions for concluding sales contracts for Products between Clients and Star Valley;
   • the terms of presenting Star Valley’s offerings;
   • the rules for purchasing Products offered by Star Valley;
   • the principles for conducting Trainings and Courses by Star Valley;
   • the complaint procedures;
   • the policies for processing and protecting Personal Data;
   • the rules for amending the Terms and Conditions.
4. The Terms and Conditions are available electronically at www.anetamildiani.com.
5. Star Valley may organize Discounts for all or some Clients.
6. All content posted in the Store is considered works under the Copyright Act of February 4, 1994 on copyright and related rights. The copyright for these works belongs to the Administrator or the indicated authors. Using the works in fields of exploitation other than their intended purpose or nature requires prior agreement with Star Valley.
7. A condition for purchasing a Course is the User’s acceptance of these Terms and Conditions and the Privacy Policy, available at www.anetamildiani.com. The Client is required to read the Terms and Conditions before concluding the contract. If the Client does not accept its provisions, they should not make purchases in the Store.
8. The content of the Terms and Conditions can be accessed, reproduced, and stored by the User at any time, free of charge.
9. Star Valley is entitled to create and introduce separate regulations related to the Service, offered Services, and campaigns organized by Partners, particularly in collaboration with Partners. In such cases, these Terms and Conditions form an integral part of the separate regulations.

1. The purpose of the Service is to sell Products, Digital Content, and present the offer of Star Valley.
2. All advice, training, and course content provided by Star Valley is subjective and does not contain binding medical, educational, or psychological advice, nor does it guarantee accurate or substantive information. The Administrator bears no responsibility for how the User utilizes the information provided.
3. The Products offered by the Administrator, including Courses or live in-person or online Trainings, should not be treated as substitutes for legal, financial, medical, psychological, or life advice.
4. Only adults are allowed to use Star Valley services.
5. To use the Service, the following are required:
   • a computer, phone, tablet, or other device with Internet access;
   • access to email;
   • a recommended screen resolution above 1024 px;
   • a web browser with JavaScript enabled and accepting cookies:
     • Internet Explorer version 7.0 or newer with JavaScript and cookies enabled;
     • Mozilla Firefox version 3.0 or newer with JavaScript and cookies enabled;
     • Google Chrome version 8 or newer with JavaScript and cookies enabled;
     • Opera version 9 or newer.
6. The Administrator provides the following methods of communication with the User: email at info@anetamildiani.com, phone at +48 888 060 055, and the contact form available on the website www.anetamildiani.com.
7. The Products available in the Store are paid. Payment is made by selecting one of the payment methods provided by the Administrator.
8. Ordering a Product is done by adding the Product to the cart and then using the “place order” button on the website www.anetamildiani.com.
9. To complete an order, it is necessary to select a payment method and provide details such as: first name, last name, delivery address, phone number, email address, and business information.
10. Clicking the “confirm order” button places a binding order for the Products in the cart. The order is confirmed by email within 48 hours after the order is sent. A binding agreement is concluded upon placing the order. Please note that ordered Products will be shipped after full payment is received.
11. The order fulfillment takes place immediately after the payment is credited to the Administrator’s account, which should occur within 30 days of placing the order unless the Client is unable to fulfill the payment through no fault of their own and has informed the Administrator.
12. The Course provides access to Digital Content for 12 months.
13. The User – provided they have consumer status – agrees that the delivery of digital content will occur immediately after the contract is concluded. The Administrator informs that, under general conditions, consumers have the right to withdraw from a distance contract within 14 days of its conclusion. The User – with consumer status – acknowledges that the right of withdrawal does not apply if digital content is delivered immediately after the contract is concluded.
14. All data provided by Users to carry out specific services is transmitted in accordance with Article 2, point 2(c) of the European Parliament and Council (EU) Regulation 2016/679 on the protection of natural persons regarding the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), in purely personal matters.
15. The inability to contact the Service after payment for a Product or Training, for reasons not attributable to the Administrator, cannot be grounds for demanding a refund of the paid funds.
16. Providing an incorrect email address during registration, losing login data, and thus blocking access to purchased Products due to the User’s fault is not grounds for demanding a refund of paid funds or any other claims against the Administrator.
17. The Administrator makes every effort to ensure that Users can access all functionalities of the Service 24/7. However, the Administrator reserves the right to temporarily or permanently suspend the operation of certain or all functionalities of the Service for maintenance, updates, repairs, or due to outages, natural disasters, wars, server destruction, administrative decisions, court rulings, or legal regulations. Clients who have purchased a Product are not entitled to compensation or a refund of the paid funds.
18. The Administrator makes every effort to ensure that the Service and its functionalities work correctly. However, the Administrator is not responsible for improper functioning of the Service or its functionalities. This provision does not limit the rights of Consumers under the law.
19. The Administrator reserves the right to temporarily or completely suspend the Service without prior notice to Users in situations where:
    • maintenance or technical service of the Online Store is being carried out;
    • the suspension is due to events commonly referred to as force majeure, war, or any disruptions in the IT or telecommunications network, including power outages, IT, telecommunications, or hosting services outages, as well as disruptions in the operation of the IT or telecommunications network or hosting services;
    • the suspension is a result of administrative and legal decisions, court rulings, or legal regulations.

    Clients who have purchased access to a Product are not entitled to compensation or a refund of paid funds. The Administrator is not responsible for any damages resulting from the temporary or complete suspension of the Service.

20. Messages sent to the Service and comments on the Service’s social media must be clearly written and must not contain:
    • vulgarities, obscene content, pornography, or calls for the spread of hatred, racism, xenophobia, or conflicts between nations;
    • contact details of Users or other persons, including but not limited to: name and surname, place of residence, phone number, or email address, except for User logins;
    • website addresses;
    • advertising content.

    In the event of receiving such messages, the Service reserves the right to block the User or Client and restrict access to the Service and Products without the right to a refund of the payment.

1. The Administrator reserves the right to refuse the sale of a Course to a Client without providing a reason.
2. By viewing the content of the Course, the Client will be introduced to knowledge about the methodology covered by the Course. This is a subjective opinion and does not serve as a formal scientific basis for applying the knowledge presented in the course. The Administrator is not responsible for the content and advice provided in the Courses and accompanying publications. The Administrator is not liable for their practical application.
3. The Administrator does not guarantee that the Client will achieve the intended outcome related to the Course’s topic. The Client is solely responsible for how they use the methodologies presented, especially if they do so contrary to the instructor’s instructions.
4. Courses and their content are provided “as is” and “as available.” The Administrator makes no representations or warranties regarding the suitability, reliability, availability, timeliness, security, legality, error-free operation, or accuracy of the content and expressly disclaims all warranties or conditions (express or implied), including implied warranties of merchantability or fitness for a particular purpose.
5. The Client declares that they will not make any claims concerning the Courses or materials derived from them.
6. Clients are prohibited from conducting training or courses based on the content of the Courses or similar content, as well as using similar formats or scenarios as those sold by Star Valley. Violation of this rule will result in a contractual penalty of PLN 500,000 (five hundred thousand zlotys).
7. Clients purchasing a Course declare that they will not record, reproduce, store, or distribute the Course in any form, nor share access to the Course with third parties or provide it for viewing or listening for a fee or free of charge, under the penalty of a contractual fine of PLN 500,000 (five hundred thousand zlotys).
8. Star Valley reserves the right to change the subject of the Course, its content, and its presentation method at any time. The Client declares that in such cases, they waive any claims against the Administrator. The Administrator is not responsible for losses incurred by the Client due to changes made to the Course.
9. The right to access a purchased Course cannot be transferred to another person.
10. The Administrator is not responsible for the quality of the internet connection, and in the event of its loss, the Course fee will not be refunded, nor will the access period be extended.
11. The Administrator has the right to terminate the agreement with immediate effect if the User violates the Service’s terms or copyrights.
12. If the Client cancels the Course before the purchased access period ends due to reasons attributable to the Client, no portion of the fee will be refunded.
13. Access to the selected Course at the price listed in the Store is granted for one year.
14. All digital Courses are presented on the Store’s website. Access to the contents of the order will be granted to the Client immediately after concluding the agreement (usually after the Client pays the Price of the selected Course to Star Valley), unless otherwise specified in the description of the Digital Content or Service.
15. The Client Panel refers to an individual panel for each Client, activated by Star Valley on the Store’s website.
16. Once the Client logs into their Client Panel after purchasing a Course or gains access to the ordered Digital Content (particularly by receiving a download link or accessing the materials), the subject of the agreement is considered fully delivered to the Client.
17. If Star Valley specifies a different delivery date for a Course or Digital Content in its description, the Client is bound by the date indicated by Star Valley on the Store’s website (pre-sale).

1. Reservations for in-person or live online Trainings can be made by phone or via the form on the website www.anetamildiani.com.
2. A reservation requires a deposit of 30% to be paid within 24 hours of booking.
3. The transfer title should include the participant’s name and the name of the Training. Failure to provide correct information in the payment title may result in the cancellation of the Training due to an inability to verify the payment.
4. If the deposit or payment is not received within 24 hours of booking, the reservation will be canceled.
5. The deposit is applied toward the total cost of the Training.
6. Any rescheduling of the Training will require another deposit or payment, whether the rescheduling is due to reasons dependent or independent of the client.
7. Cancellation of the Training results in the loss of the entire deposit.
8. In the case of installment payments or external financing (e.g., BUR, KFS, Employment Office, etc.), the deposit is automatically collected, and any refund upon cancellation of the Training will be reduced by the deposit. Rescheduling follows the same rules as the standard deposit payment.
9. Full payment for the Training must be made no later than on the day of the Training before it begins. If payment is not made by this time, the Client will not participate in the Training, and the deposit will not be refunded or transferred to another date.
10. Star Valley reserves the right to reschedule the Training due to force majeure, such as the trainer’s illness, equipment failure, building malfunction, extreme weather conditions, or without providing a reason. In such cases, the Training will be postponed to a specific or the next available date after the force majeure event. The deposit or payment will not be refunded but will be applied to the future Training. Star Valley does not compensate for travel, accommodation, or other expenses.
11. Star Valley reserves the right to change the date, time, or location of the Training. The Client declares that they waive any claims against Star Valley, including the return of the deposit, travel costs, and accommodation. Star Valley is not liable for losses incurred by Clients due to rescheduling or canceling the Training.
12. Star Valley reserves the right to cancel Training due to reasons such as pandemics, natural disasters, states of emergency, or government bans. In such cases, the deposit will not be refunded, but the Training will be postponed to a specific or the next available date after the force majeure event, without losing the deposit or payment. Star Valley does not compensate for travel, accommodation, or other expenses.
13. Star Valley reserves the right to cancel Training without providing a reason. In such cases, the deposit will be refunded at 200%, and the full payment will be refunded at 100% to the account provided by the Client. Star Valley does not compensate for travel, accommodation, or other expenses.
14. Star Valley reserves the right to reschedule the Training after consulting with the Client without providing a reason. If the Client agrees to the new date, the deposit or payment will not be refunded but applied to the cost of the Training. Star Valley does not compensate for travel, accommodation, or other expenses.
15. The transfer of the right to a reserved Training to another person is possible no later than three business days before the scheduled Training date.
16. The start of the Training may be delayed on the day of the event. If the Client decides to withdraw from participation due to the delay, the deposit or payment will not be refunded. Star Valley does not compensate for travel, accommodation, or other expenses.
17. Clients participating in Trainings organized or co-organized by Star Valley declare that they will not record, copy, photograph, reproduce, store, or distribute the Trainings or training materials in any form, for free or for a fee. In case of non-compliance, the Client agrees to pay compensation to Star Valley of PLN 200,000 (two hundred thousand zlotys), independent of any other claims.
18. Clients participating in Trainings organized or co-organized by Star Valley declare that they consent to their image or voice being recorded, including being photographed or filmed, and to the lifelong use of such recordings for marketing purposes. Clients agree that Star Valley may use their name, surname, job title, image, and voice without any claims.
19. By participating in the Training, the Client will receive knowledge about the methodology covered by the Training. This information will also be included in the educational materials provided to the Clients (publications, educational products, etc.). Star Valley is not responsible for the content and advice provided in publications and training materials. Star Valley is not liable for their practical application.
20. Star Valley does not guarantee that Clients will achieve their intended outcomes related to the Training topic. The Client is solely responsible for how they use the presented methodologies, especially if used contrary to the trainer’s instructions.
21. Clients participating in the Training declare that they will not make any claims regarding the Trainings or the materials derived from them.
22. Clients are prohibited from conducting training based on the knowledge acquired during the Training or using similar formats or scenarios to those used by Star Valley, under the penalty of PLN 500,000 (five hundred thousand zlotys).
23. Star Valley and its authorized representatives may ask the Client to leave the Training without a refund and without issuing a certificate of completion if the Client engages in repeated inappropriate behavior, such as being under the influence of alcohol or drugs, using offensive language, disrupting the trainer or other participants, or acting aggressively or provocatively, posing a threat to safety.
24. If a Client leaves the Training for any reason during its duration, the payment will not be refunded, and the remaining part of the Training will not be rescheduled. A certificate of completion will not be issued.
25. If the Client is late for the Training, the payment will not be refunded, and the missed part of the Training will not be rescheduled. A certificate of completion will not be issued.
26. Live online Trainings are conducted on platforms such as Microsoft Teams, Zoom, or others designated by Star Valley. By purchasing live online Training, the Client declares that they have the necessary technology and equipment to participate.
27. For live online Trainings, Star Valley is not responsible for the quality of the connection, and in the event of a loss of connection, the Training fee will not be refunded, nor will the Training be rescheduled. Star Valley does not compensate for other costs incurred by the Client in such cases.
28. Star Valley reserves the right to change the course, program, and structure of any Training at any time, even during the Training. The deposit or payment will not be refunded in such cases. Star Valley does not compensate for travel, accommodation, or other expenses.
29. STAR VALLEY informs that during the Trainings (workshops, coaching sessions, webinars, etc.), Star Valley may record the image of the participants. By placing an order for the Training, the Client consents to this. The images captured in photos and audiovisual recordings may be used by Star Valley, in any manner, including posting them on the Store’s website, social media, or the Internet for promotional or advertising purposes. This consent can be revoked at any time by sending a written statement to the specified email or mailing address.
30. The results and earnings demonstrated in courses and trainings prepared by Star Valley are aspirational statements of possible outcomes regarding income and other results. Success stories and other examples are exceptional results that are not typical for the average person and are not a guarantee that the Client and others will achieve the same results. Individual outcomes will always vary and depend on individual abilities, work ethic, business skills and experience, motivation level, diligence in applying the course material, economic conditions, normal and unforeseen business activities, and other factors.
31. To achieve the intended results, active participation in the Training is required, including completing assigned tasks, independent exercises, actively participating in interactive sessions, and independently working as directed by the instructor.

1. If Star Valley allows Clients to view reviews from other Clients on the Store’s website, Star Valley takes reasonable and proportional steps to verify whether the reviews are genuine and posted by individuals who have actually used its Products.
2. A contract is concluded after placing an Order through the Store’s Order Form, at the moment it is confirmed by Star Valley. Confirmation is provided by Star Valley via email to the address provided by the Client during the Order process.
3. The subject of the Contract is Star Valley’s obligation to deliver a physical Product, conduct Training, or provide Digital Content or Services to the Client for the Price listed on the Store’s website, payable by the Client.
4. Orders can be placed 24/7, 365 days a year.
5. Star Valley allows Clients to place Orders in the following way: by adding the Product to the Cart, after which the Client proceeds to the Order Form, or if the Client has an Account, by confirming in the Order Form that the data necessary for concluding and executing the Contract is accurate and up-to-date.
6. Clients who do not have an Account must independently fill out the Order Form with their data necessary for concluding and executing the Contract.
7. Providing incorrect or outdated Client data may prevent the execution of the Contract, as the condition for placing an Order is the correct and complete filling out of the Order Form.
8. In the Order Form, the Client must provide the following information: name and surname, email address, phone number, delivery address, and details related to the Order such as: selected Product, quantity, delivery method for physical Products, and payment method.
9. After the Client provides all necessary information for placing the Order, an Order summary will be displayed.
10. For non-consumer Clients, it is also necessary to provide a company name, and if they request a VAT invoice, the details required for issuing the invoice, including the company name and tax identification number (NIP). If this information is not provided, it will not be possible to issue a VAT invoice later.
11. In addition to the conditions mentioned above, the Order also requires the acceptance of the Store’s Terms and Conditions and Privacy Policy, as well as the payment of the Price for the Product if the selected payment method requires it. Clicking the “Order and Pay” button (or an equivalent term) is equivalent to placing an Order (the Client makes an offer) for the selected Product.
12. The Client has the ability to review the Products in the Cart and make changes until the Order is submitted.
13. Before clicking the “Order and Pay” button (or an equivalent term), the Client will have the option to select a payment operator, and after clicking, will be automatically redirected to the payment gateway operated by the chosen provider for online payments. Information on available payment operators and methods is provided on the Store’s website. For Orders placed via email, payment should be made to the account indicated on the invoice.
14. In response to the Order, the Client will promptly receive an email to the address provided, confirming receipt of the Order and the start of its verification.
15. After verifying the Order, without undue delay, Star Valley will send the Client an email confirming the acceptance of the offer submitted through the Order and the start of Order fulfillment or information about the refusal to accept all or part of the offers submitted within the Order.
16. The Contract is concluded when Star Valley accepts the Order, which occurs when an email is sent confirming the acceptance of the Order. For Orders that must be paid based on an invoice issued by Star Valley, the Client is obligated to pay the full Price within the deadline specified on the invoice. Failure to do so will result in the Contract being considered null and void.
17. If the offer or offers submitted within the Order are not accepted by Star Valley, the Contract for the Product indicated in the email with the refusal will not be concluded. In such a case, Star Valley will promptly refund the Client’s payments, within 14 days, for the portion of the Contract that was not concluded.
18. Star Valley will send the Client an Order summary containing the key information about the Order to the email address provided in the form.
19. Star Valley informs about delivery costs, payment methods, and any other additional costs in the Order Form before the Client submits the Order. The total value of the Order includes the Price and delivery costs.
20. Under the sales contract for a physical Product concluded in accordance with these Terms, Star Valley delivers the purchased physical Products to the Client as per the Client’s Order.
21. Fulfilling the Order for a physical Product means that Star Valley ships the purchased Product to the address provided by the Client during the purchase process.
22. Available delivery methods for physical Products and the estimated delivery time are displayed on the Store’s website.
23. Physical Product deliveries are handled by couriers:
    • DPD – within Poland and the European Union,
    • InPost – within Poland only, and in the form of delivery to a parcel locker.
24. Delivery of a physical Product within Poland is made to the address provided by the Client during the Order process. Delivery outside Poland is carried out under terms specified on the Store’s website or agreed upon individually.
25. The Store specifies the delivery time for each physical Product on the Product page or in the email correspondence from Star Valley. However, this is an estimated time, and the maximum shipping time is 14 days.
26. Delivery of the Product to the Client is paid, unless the sales contract specifies otherwise.
27. The total time to receive the Product (delivery time) consists of the time Star Valley takes to prepare the Order for shipment and the time it takes the courier to deliver the Product to the delivery address. The delivery time depends on the chosen delivery method, and is displayed on the Product page, the Store’s website, or in the email correspondence from Star Valley.
28. Star Valley prepares the physical Product for shipment within 14 Business Days from the date of receiving payment, unless otherwise indicated in the Product description or the email sent after the Order was placed.
29. For Orders consisting of multiple physical Products with different delivery times, the delivery time for the Order will be the time for the Product with the longest delivery time.
30. Any concerns regarding the shipment should be reported by email immediately. The report should include photos of the damaged or incomplete shipment, along with a damage report issued by the courier if the shipment was damaged.
31. Star Valley strives to faithfully present the offered physical Products, including their composition and colors. The way colors are displayed depends on the operating system and device used. Star Valley cannot guarantee that the colors will be accurately represented on the user’s computer, monitor, or mobile device.
32. In justified cases, and within the organizational capabilities of Star Valley, the company allows for the exchange of a physical Product if the exchange is possible (specific color, size), provided that the Product being returned is undamaged, clean, unwashed, unmodified, and unworn (except for fitting) and retains all original tags and labels. The costs of exchanging the physical Product are borne by the Client.

1. The Administrator is not liable for the unauthorized use or exploitation of its logo, publications, educational products, or employee data by third parties for their own purposes.
2. Certificates issued by Star Valley do not certify the acquisition of knowledge or qualifications. They are only issued to confirm participation in a Course or Training.
3. The Administrator is not liable for any indirect, incidental, punitive, or consequential damages (including loss of data, revenue, profits, or business opportunities, or for bodily injury or death), whether arising from contract, warranty, tort, product liability, or otherwise, even if previously advised of the possibility of such damages.
4. The Administrator’s liability to the User or any third party under any circumstances is limited to one hundred zlotys (100 PLN), both for individual claims and for all claims in total.
5. The warranty rights of Service users towards the Administrator, as referred to in Articles 556 and following of the Civil Code of April 23, 1964, are excluded, except as provided in § 13, Section 7. If the Client is an Entrepreneur, STAR VALLEY’s liability for Product warranty is excluded.
6. A Client’s Account is deleted within 14 days from the date of receiving a request for account deletion.

1. The User has the option to create an individual account on the Service, which only they are authorized to use.
2. During registration on the Service, the User is required to provide the following information:
   • email address;
   • first and last name;
   • phone number;
   • username;
   • address;
   • company name and tax identification number (NIP).
3. The Administrator ensures the possibility of editing the data provided during registration at a later time.
4. The certificate issued for the Course automatically includes the first and last name provided during registration. It cannot be edited later.
5. The data entered by the User must not be website addresses and must not contain explicit or hidden advertising.
6. The Administrator reserves the right to delete a User’s account if they violate the obligations outlined in these Terms and Conditions.
7. The User is fully responsible for the accuracy of the data provided during registration.
8. The User declares that the data provided by them:
   • is not false, inaccurate, or misleading;
   • does not violate third-party rights, including trademark rights, trade secrets, or personal rights.
9. The personal data of Consumers will be processed for purposes related to accessing and using the Service.
10. The User has the right to access their personal data and to correct or request its deletion.
11. If purchasing a Course for multiple Users under one company, separate accounts must be created for each User.
12. If contacted for account access, we will provide access only after verifying the User’s identity as the legitimate owner of the account.
13. In the event of the User’s death, their account will be closed, and purchased Products will be permanently deleted without compensation to heirs.
14. The Administrator reserves the right to intervene in the User’s account to resolve issues with the Service’s operation, account disruptions, or to make improvements and expand the Service’s offerings, as well as for copyright protection purposes.
15. The Client has the right to delete their User Account at any time. To do so, the Client must send a statement to the Administrator via email at info@anetamildiani.com from the email address associated with the account on the Service.

1. The agreement for the provision of the Newsletter service is free of charge and is concluded upon the complete and correct subscription to the Newsletter through the Service’s website. The agreement is concluded for an indefinite period. The Client may terminate the Newsletter service agreement at any time by following the procedure provided by the Administrator after clicking the “Unsubscribe” button or by sending a request to info@anetamildiani.com. The user’s email address will be promptly removed from the mailing list, and a confirmation message will signal the completion of the process.
2. The Administrator reserves the right to completely discontinue the Newsletter service after notifying its users, without providing a reason. The moment the user is notified is considered the termination of the Newsletter service agreement.
3. All information in the Newsletter represents private opinion. Although we strive to ensure the highest quality of services and information provided, Star Valley takes no responsibility for how this information is used. Readers must understand that running a business involves risks, as does investing in advertising or promotions. The results presented in the Newsletter are not typical, and we do not guarantee achieving similar or comparable results. Individual outcomes depend on various factors, such as industry, experience, resources, client trust levels, and more. This means that results may be significantly better, worse, or nonexistent.
4. The information contained in the Newsletter is protected by copyright.

1. The copyright to the content published on the Service is owned by the Administrator.
2. Copyright protects all graphic elements, text, technical solutions, and other components of the Service’s website, including but not limited to HTML and XHTML code, CSS stylesheets, JavaScript scripts, multimedia links, as well as texts, graphics, photos, sounds, and other materials available on the Service, including Course content and electronic publications.
3. Copying, reproducing, or preserving any part or whole of the Service in any manner or form by the User or Client is prohibited.
4. The User is required to keep their login and password for their account confidential and secure in such a way that unauthorized persons do not have access to them. The User bears full legal responsibility for any access to their account obtained by third parties.

1. Discount codes and coupons can only be used before the purchase of a Product or Training.
2. The Client must independently inform about any applicable discount before purchasing a Product or Training.
3. Informing about a discount after the purchase of a Product or Training will not result in a refund of the discounted amount.
4. Coupons and discount codes cannot be transferred to third parties.
5. Granted discounts can only be used to receive a reduction on a specific Product or Training and cannot be transferred to any other products or services sold by Star Valley Sp. z o.o.
6. Discount codes and coupons are for single use only.
7. The use of a provided discount code or coupon is at the Client’s discretion. The Client may choose not to use the provided code by simply not entering it in the cart during checkout.
8. A discount code can only be used if the User has an account on the Service, meaning after logging in or registering for an account.
9. Discount codes cannot be combined with each other. Only one discount code can be used per order.
10. The Administrator has the right to refuse the redemption of a discount code if it has expired. The code expires once its validity period has passed.
11. Star Valley organizes promotions for selected Products available on the Store’s website. Promotions cannot be combined unless explicitly stated otherwise in the Promotion terms. The ability to take advantage of a specific promotion may depend on the availability of the Product on the Store’s website.

1. Complaints related to the use of the Store can only be submitted in writing to Star Valley sp. z o.o., Rynek Główny 28, 31-010 Kraków, or by email to info@anetamildiani.com.
2. A complaint must include a detailed description of the reason for the complaint, the date of purchase of the Product or Training, its name, proof of payment, the Client’s full name, and correspondence address. Complaints lacking this information may not be considered.
3. The Administrator will review complaints within 14 days of receiving a complete complaint submission, including all necessary information regarding the reason for the complaint. The Client will be promptly informed by the Administrator of any missing details in the complaint submission. Along with such a notification, instructions on how to complete the missing information will be provided.
4. Clients have the option to use out-of-court complaint resolution procedures, following the Online Dispute Resolution procedure developed by the European Commission, available at: https://webgate.ec.europa.eu/odr/main/?event=main.home.show.

5. Technical issues should be reported to info@anetamildiani.com.
6. The above-mentioned requirements are merely recommendations from Star Valley and do not affect the validity of complaints submitted without the recommended description.
7. Star Valley is liable to the Client if the sold physical Product is non-compliant with the Contract. The details regarding the non-compliance of physical Products with the Contract are regulated by the Civil Code for entrepreneurs and the Act of May 30, 2014, on consumer rights for Consumers and Entrepreneurs acting as Consumers.
8. Physical Products presented in the Store may be covered by a warranty provided by the manufacturer or distributor. The detailed terms and duration of the warranty are provided in the warranty card issued by the guarantor and attached to the physical Product. However, the warranty period may not provide repair or replacement conditions less favorable to the Consumer than those outlined in sections 4 to 8.
9. In the event of discovering non-compliance of a physical Product with the Contract, the Client should contact Star Valley (via email or post) and specify their claim related to the non-compliance of the physical Product with the Contract.
10. If the physical Product is non-compliant with the Contract, the Consumer may request its repair or replacement.
11. Star Valley may choose to replace the Product when the Consumer requests a repair, or may repair the Product when the Consumer requests a replacement if bringing the physical Product into compliance with the Contract in the manner chosen by the Consumer is impossible or would involve excessive costs for Star Valley. If both repair and replacement are impossible or would involve excessive costs, Star Valley may refuse to bring the physical Product into compliance with the contract.
12. When assessing the excessiveness of costs, all circumstances of the case are taken into account, particularly the significance of the non-compliance of the physical Product with the Contract, the value of the Product compliant with the Contract, and any undue inconvenience to the Consumer caused by the change of method or refusal to bring the Product into compliance with the Contract.
13. Star Valley will carry out the repair or replacement within a reasonable time after being informed by the Consumer of the non-compliance with the Contract and without undue inconvenience to the Consumer, considering the nature of the goods and the purpose for which the Consumer purchased them. Star Valley bears the costs of repair or replacement, including postal fees, transportation, labor, and materials.
14. The Consumer must make the non-compliant physical Product available for repair or replacement. Star Valley will collect the goods from the Consumer at its own expense.
15. If the physical Product was installed before the non-compliance was revealed, Star Valley will dismantle and reinstall the Product after the repair or replacement, or have these tasks carried out at its own expense.
16. If the physical Product is non-compliant with the Contract, the Consumer may submit a statement to reduce the price or withdraw from the Contract when:
    • Star Valley refused to bring the physical Product into compliance with the Contract as per section 5;
    • Star Valley did not bring the physical Product into compliance with the Contract as per sections 7-9;
    • the non-compliance of the physical Product with the Contract persists despite Star Valley’s attempt to bring it into compliance;
    • the non-compliance is significant enough to justify an immediate price reduction or withdrawal from the Contract;
    • it is clear from Star Valley’s statement or circumstances that the physical Product will not be brought into compliance with the Contract within a reasonable time or without undue inconvenience to the Consumer.
17. Star Valley will respond to the complaint within a reasonable period, no later than 14 days.
18. If a Consumer Client exercises their rights due to non-compliance of the physical Product with the Contract and submits a statement to Star Valley, and Star Valley does not respond within 14 calendar days, it is considered that the request is justified.
19. To expedite the handling of the complaint, it is recommended that the Client include details regarding the nature and date of the defect and contact information in the complaint. These recommendations are suggestions and do not affect the validity of complaints submitted without the suggested description.
20. A Client exercising their rights regarding the non-compliance of a physical Product with the Contract must deliver the defective product to Star Valley’s headquarters. For Consumer Clients, the cost of delivering the defective product is borne by Star Valley.
21. If the Client is an Entrepreneur, Star Valley’s liability for the warranty on physical Products is excluded.
22. More information about consumer rights can be found on the website of the Office of Competition and Consumer Protection – https://prawakonsumenta.uokik.gov.pl.
23. Star Valley is liable for non-compliance of a physical Product with the Contract that exists at the time of its delivery and is revealed within two years of that time, unless a longer shelf life is specified by Star Valley, its legal predecessor, or persons acting on their behalf. It is presumed that a lack of compliance with the Contract revealed within two years of delivery existed at the time of delivery, unless proven otherwise or unless this presumption is incompatible with the nature of the goods or the non-compliance.
24. The rights related to non-compliance of a physical Product with the Contract apply to Consumers or Entrepreneurs acting as Consumers.
25. An Entrepreneur acting as a Consumer accepts these Terms and then exercises their rights accordingly. Such Entrepreneurs must complete the appropriate complaint form, providing data confirming their status as compliant with Article 7aa of the Consumer Rights Act or convey this information to Star Valley in another way.
26. An Entrepreneur acting as a Consumer must declare in the form submitted to Star Valley that the Contract is directly related to their business activity but does not have a professional nature for them, particularly in relation to the subject of the business activity they conduct.

1. If, during the purchase, the Consumer or Entrepreneur with consumer rights consented to the execution of the contract and the delivery of Digital Content or Product before the expiration of the withdrawal period, and the contract is fulfilled by STAR VALLEY, they lose the right to withdraw from the contract.
2. If the contract concerns the provision of Electronic Services and STAR VALLEY has fully performed the Electronic Service with the explicit consent of the Consumer or Entrepreneur with consumer rights, who was informed before the service began that upon completion they would lose the right to withdraw, then the right to withdraw will not apply.
3. If the circumstances described in points 1 and 2 do not apply, the Consumer or Entrepreneur with consumer rights has the right to withdraw from the Contract without providing a reason within 14 days from the date of the Contract.
4. The Client does not have the right to withdraw from the Contract without providing reasons if the conditions provided in sections 1 or 2 are met. The Store largely operates by providing the Client with Digital Content or Products. Therefore, beginning to use the Digital Content or Service before the 14-day withdrawal period ends results in the loss of the right to withdraw from the Contract.
5. The Consumer or Entrepreneur with consumer rights has the right to withdraw from a distance Contract under the terms set out below, without providing a reason, within 14 days from the date of delivery of the physical Product.
6. Withdrawal from the contract is made by informing STAR VALLEY of the decision by submitting a statement. This statement may be sent by traditional mail or email.
7. To meet the withdrawal deadline, it is sufficient for the Consumer or Entrepreneur with consumer rights to send information about the execution of their right to withdraw before the end of the withdrawal period.
8. In the event of withdrawal, STAR VALLEY will refund the Consumer or Entrepreneur with consumer rights all payments received from them (except for additional costs resulting from the chosen delivery method different from the cheapest standard delivery available in the Store). The Consumer or Entrepreneur with consumer rights only bears the direct costs of returning the physical Product.
9. If STAR VALLEY has not offered to collect the physical Product from the Consumer or Entrepreneur with consumer rights, STAR VALLEY may withhold the refund until it receives the physical Product back or the Consumer or Entrepreneur with consumer rights provides proof of its return, whichever occurs first.
10. The Client is responsible for any reduction in the value of the physical Product resulting from using the Product beyond what is necessary to determine its nature, characteristics, and functioning.
11. The right to withdraw from a distance Contract does not apply to the Client in relation to contracts where the subject is a physical Product delivered in sealed packaging that cannot be returned for health protection or hygiene reasons after opening, if the subject of the Contract is a non-prefabricated item produced according to the consumer’s specifications or tailored to their individual needs, and in cases where the subject of the Contract are physical Products that, after delivery, by their nature, become inseparably connected with other items.
12. The refund will be made using the same payment methods as those used by the Consumer or Entrepreneur with consumer rights in the original transaction, unless the Consumer or Entrepreneur with consumer rights has explicitly indicated otherwise.
13. The Consumer or Entrepreneur with consumer rights will not incur any fees related to the form of the refund.
14. The Entrepreneur with consumer rights declares in the form submitted to STAR VALLEY that the concluded Contract is directly related to their business activity but does not have a professional nature, particularly related to the subject of their business activity.

1. All payment refunds are automatically made to the account used for the payment. If payment was made via bank transfer, the refund will be sent to the account from which the transfer was made.
2. If payment was made by credit card or in cash, the refund will be sent to the bank account provided in writing by the Client.
3. If payment was made via PayPal, the refund will be sent to the PayPal account from which the transfer was made.
4. Refunds are not issued in cash.

1. The Administrator is the controller of the personal data obtained from the User or Client. The User voluntarily provides their personal data as required by the Administrator.
2. The personal data obtained by the Administrator during the product order process is processed solely for the purpose of executing the contract with the User, in accordance with the principles outlined in the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (referred to as “GDPR”).
3. The personal data provided by the User may only be shared with entities that assist in the sales and delivery process, such as the Administrator’s employees and companies involved in marketing efforts.
4. Personal data is stored on servers leased from a hosting company.
5. The User has the rights outlined in Articles 15-22 of the GDPR, including the right to access data and obtain information on how it is processed, the right to rectify data, the right to delete data, the right to restrict processing, the right to data portability, and the right to object.
6. The Administrator declares that it complies with all legal requirements concerning personal data processing as mandated by applicable law, including GDPR. The Seller also declares that it makes every effort to achieve the highest standards of personal data protection within its company.

1. The offers available on www.anetamildiani.com are for individuals who are at least 18 years old.
2. Business days are considered to be Monday through Friday, excluding public holidays.
3. Certain regional jurisdictions do not allow the exclusion of implied warranties, so some of the exclusions contained in these Terms and Conditions may not apply.

1. The Store offers payment options via credit cards, fast transfers through PayU, and PayPal.
2. The Administrator reserves the right to limit or change the available payment methods at any time without the need to amend the Terms and Conditions.
3. All prices listed in the Store are gross prices and include the applicable VAT for Poland. Prices listed in the training offer are net prices.
4. Each product includes information about its Lowest Price in the Last 30 Days.
5. The country of sale is considered to be Poland, where the Administrator is headquartered, and VAT is included unless stated otherwise.
6. Changes in Product prices do not require amendments to the Terms and Conditions and do not affect agreements made before the changes.
7. The cost of a Product, especially shipping, may vary depending on the chosen payment method and the region from which the Course was ordered.
8. The Client declares that they understand that to receive a VAT invoice, they must provide company details, including the tax identification number (NIP), during registration. If this information is not provided at registration, it will not be possible to issue an invoice after payment, even if the details are later updated.
9. Star Valley will provide the Client with proof of purchase in electronic form. The Client agrees to receive the proof of payment, i.e., an invoice or receipt, prepared and sent to the email address provided during the Order process or Account registration.

1. The court competent to resolve disputes is the common court with subject-matter and local jurisdiction over the Administrator.
2. Regardless of the country from which the User accesses the Service, the use of the Service is governed by Polish law, and the User agrees to the exclusive jurisdiction of the courts in Poland.
3. In matters not regulated by these Terms and Conditions, relevant legal provisions apply.
4. Each party may bring claims individually against the other party. This means that neither the User nor the Administrator may bring claims as a plaintiff or participant in a class action, collective complaint, or lawsuit filed by authorized entities, and a judgment issued in one person’s case affects only that individual and cannot be used to decide disputes for other Users.
5. The Administrator may amend the Terms and Conditions for valid reasons, such as changes in the technological, legal, economic, or organizational aspects of conducting business, as well as changes in the structure or content of the Store.
6. The Administrator will notify Users of any changes to the Terms and Conditions immediately via email to the address provided in the User’s account. A change in the Terms and Conditions does not require amending the contract between the User and the Administrator. If the User does not send an email refusal to accept the changes within 7 business days of the announcement, it is assumed that the User has accepted the new Terms and Conditions. Refusal to accept the changes means the User’s resignation from using the Store (the account will be blocked and deleted, the User will lose access to purchased Products, and payments for purchased Courses will not be refunded).
7. These Terms and Conditions take effect on September 1, 2023.