Online course third - Aneta Mildiani

The Service enables Users to post ratings of Products and Services offered in the Store and to view ratings posted by other users.

Ratings may be posted only by Users registered in the Service, and the ability to submit a rating appears after the purchase of a Product. Verification consists of a technical restriction that allows a rating to be added only from an account linked to the purchase of the given Product or Service. The rating can be submitted in the Customer Panel next to the purchased Product.

A User's rating must reflect an honest opinion about the Product or Service. A rating may not be dishonest or sponsored and may not be submitted if anyone has commissioned it, including in exchange for payment, the granting of which depends on whether the rating is positive or negative.

If a Product or Service is provided by the Service for review purposes, etc., the rating must still reflect the User's real impressions and must not be dependent on any cooperation with the Service.

A rating of a given Product must relate only to that Product and must not reflect satisfaction or dissatisfaction with other Products or Services offered in the Service's store or other aspects of service.

A registered User may add no more than one rating for a single Product. The User may also rate any number of different Products.

Ratings in the store are marked as verified because a rating can be submitted only after the Product has been purchased or received and appears in the Client Panel.

Ratings are submitted on a star scale. One star means complete dissatisfaction. Five stars mean complete satisfaction. The average rating and the number of ratings shown on the Product or Service page refer to all ratings that have been added and published on that Product page.

The rating appears on the site anonymously, however the Service administrators have access to the data of the User who submitted that rating.

If a User wants to change their rating of a Product or Service, they may do so in their Client Panel by selecting the Rate Again option.

If a User wants to remove their rating entirely, they may do so by contacting info@anetamildiani.com.

Posting or not posting Product ratings does not affect in any way transactions already completed or future transactions in the Service.

All ratings are moderated automatically. If the system is not sure whether the above rules have been violated, the rating is sent for manual moderation and may be removed.

Ratings sent for manual moderation are reviewed by a Service employee within 7 business days from the date they are submitted. Then, if a given rating is approved, it will appear on the product page within 72 hours. If a violation of the rules or any ambiguity is found, the rating will be removed. Moderation does not depend on whether the rating is negative or positive, but on compliance with the requirements of the rules for submitting ratings.